Infrastructure Analyst

Computacenter • Nottingham


Life on the team

Location - Derby

We are looking for a Security Cleared (or able to pass security clearance) Infrastructure Analyst who will join a team supporting a major account across Microsoft environments. The role will be Hybrid, working 2/3 times per week at our customer site in Derby, the rest remotely.

What you'll do

The ideal Candidate will have a minimum of 3 years’ experience working in Managed Services, providing specialised support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential. A willingness to learn new technologies and drive continuous improvement.

The key responsibilities of the role include:

• Designing, developing and deploying of technologies on Windows Platforms

• Offering solutions and workarounds to incidents/problems

• Working to SLA’s and deadlines

• Review of services and application delivery

• Prioritising and managing several tasks at a single time

• Establishing a good working relationship with wider teams and customers alike

• Keep up to date with advancements in technology

• Work with a variety of customers to gain a detailed understanding of their requirements

• Providing Remote On-Call Out of Hours Support

• Willingness to Travel (Infrequent)

What you'll need

The Candidate should have experience in the following:

• Active Directory experience: Group Policy Objects (GPO), Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos


• Microsoft Windows Server (2012, 2016 & 2019) – including server core

• Windows 10

• Core Windows infrastructure components (DHCP, Windows failover clustering, etc.)

• Designing, developing and deploying of technologies on Windows Platforms

• Azure AD technologies including Azure AD Connect, ADFS, Azure SSO and PIM

• Understands the interdependency between Active Directory and DNS

• PKI and Certificate Management

• Microsoft Identity Management (FIM/MIM)

• Quest Tools (Active Roles, Change Auditor, Recovery Manager, InTrust, Password Manager)

• Anti-virus technologies (McAfee ePO, ENS, VSE, HIPS and DLP)

• Scripting (PowerShell, VB, etc.)


• Windows Server 2016 & 2019

• Exposure to Citrix technologies

• Exposure to Virtualisation technologies

• Exposure to Messaging technologies

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued and a sense of belonging which is what we strive to achieve.​

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision, our values, and you bring the experience and skills we need.​

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit and retain disabled staff. We welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.​

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

Your working environment
Meet your recruiter
Annette Marshall

Annette Marshall


Michael Richards


Sounds interesting?

Apply now