Customer Executive

Computacenter • Edinburgh, Hatfield

Edinburgh, Hatfield

Life on the team

We are a forward-thinking commercially minded team which owns and manages the customer experience, including pre-sales activity such as customer bid pricing, sales quotations, and sales related enquiries.

In short, we work closely with a number of different stakeholders including our customers, sales, operations and expert services teams to ensure our customers receive the ultimate customer experience and pricing, tailored to their individual projects and requirements.

As a team, we support our people to succeed - providing a clear development pathway with our in-depth ‘Aspire’ programme to help them reach the next step in their career. We work with some of the biggest and most reputable businesses across the UK, fostering a collaborative team environment which will nurture your training and development in our sector.

What you’ll do

  • You’ll play a key role in ensuring deliver on our commitments to deliver fast pricing and excellent customer service.
  • Alongside your colleagues across a number of teams, you’ll work closely with our customers to understand their requirements,
  • You’ll work in partnership with a range of trusted technology providers on a diverse range of customer accounts.
  • You’ll be given training through our aspire programme and through this and on the job learning, you’ll build the essential skills and business acumen to deliver first-class service.
  • You’ll gain a good understanding of the B2B technology sector and understand the markets we work in.

What you’ll need

  • We’re looking for graduates with a keen interest in technology and is looking to make a career in this sector.
  • You’ll need to be driven, sales oriented and able to communicate effectively and persuasively with stakeholders from entry level all the way up to c-suite.
  • You’ll need to be self-motivated – following our onboarding programme and post probation, you’ll need to be someone who can manage workloads in a fast-paced environment under the supervision of a mentor.
  • Following your 12-month period, you will be eligible via a promotion panel to progress to the next level within our Aspire programme providing eligibility for our bonus scheme which will have a significant impact to your earning potential.
  • Whilst this isn’t a graduate scheme, we’re looking to take on graduates who may have recently completed their studies or have a desire to work within the IT sector (B2B experience not necessary but would be advantageous).

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued and a sense of belonging which is what we strive to achieve.​

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision, our values, and you bring the experience and skills we need.​

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit and retain disabled staff. We welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.​

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

Your working environment
Meet your recruiter
Daniel West

Daniel West


Sounds interesting?

Apply now