Computacenter • Hatfield


Life on the team

Are you an experienced Administrator with a passion for I.T looking for your next challenge? Would you like to work for an organisation who support you in your career and development, if you answered yes and you are looking to work in a full-time environment then this role could be just for you!

The SWAP Centre is a fast-paced environment with various customer builds that we support throughout the SWAP build and repair cycle function, we are introducing this role to support the SWAP operation on a day-to-day basis. Your duties will include: - Management of assets coming into the workshop, regular audits of the workshop to ensure we can account for all assets present. Liaising with internal teams whilst building relationships. You will escalate any issues to the Supervisor that may affect delivery to our customers, and you will be extremely well organised in your approach to Asset tracking and traceability of those assets. You will be an excellent communicator and deliver against the core values of Field and Lifecycle Services. You will embrace change and be an advocate of our values.

What you'll do

  • Managing all assets coming into the workshop and liaising with the relevant distribution teams to locate and amend any discrepancies.
  • Regular auditing to ensure reliable and up-to-date tracking of all assets.
  • Collaboration with the Service Centre to request approval for repair from customer accounts.
  • Ordering the correct parts necessary for our engineers to repair assets to the standard our customers require.
  • Management and distribution of repair parts delivered to the workshop to ensure correct pairing and timely repair of assets.
  • Maintenance and manifest production of used/DOA/not used parts to guarantee correct pathing and reduce unnecessary delays.
  • Logging, Re-logging and/or re-opening live calls for assets to consult with external departments or companies where sourcing parts or work is required.
  • General housekeeping to locate and eliminate causes of backlogs to provide continuous and fluent service to our customers.
  • Asset and Stock management sessions to locate and retain fluidity while preventing assets being misplaced.
  • Assistance in specific tasks where prompt investigation and resolution are required.
  • Maintaining a functional and accurate location system to ensure precise asset management.
  • 6S Implementation and ongoing maintenance into the workshop

What you'll need

  • Excellent Administration and communication skills, both written and Oral
  • Attention to detail
  • Sense of urgency
  • Flexible
  • Collaborator
  • Experience in building effective relationships and Team working.
  • A confident, professional, positive, and proactive approach
  • Ability to multi-task and prioritise workload.
  • Able to apply initiative and have integrity.
  • Pro-active approach to self-development

Why should you join the SWAP WORKSHOP Team at Computacenter

  • The business
  • Team events
  • Vision
  • Progression
  • Culture
  • Awards
  • Training / Upskilling / certifications
  • Mobility
  • Exciting projects
  • Team growth
  • Benefits

About Us

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you!

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

We passionately believe in the power of diversity and inclusion. We celebrate our differences because we know a diverse workforce with different experiences and perspectives helps us win together. And to do that, you need to feel comfortable to bring your whole self to work – and you can only do that when you feel supported, valued and a sense of belonging which is what we strive to achieve.​

Your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. All that matters to us is that you share our vision, our values, and you bring the experience and skills we need.​

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit and retain disabled staff. We welcome applications from people with a disability – and guarantee to interview applicants who have a disability and meet the essential requirements for the job.​

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

Your working environment
Meet your recruiter
Daniel West

Daniel West