Group Manager - Services Partnering

Computacenter (UK) Ltd • Hatfield, London, Nottingham, Reading

Hatfield, London, Nottingham, Reading

213142-en_GB

Life on the team

The Group Manager – Services Partnering will lead a team of International Partner Managers within Group Managed Services who develop and manage Computacenter's global services partner network. This role requires a highly motivated and experienced individual with a proven track record in team leadership, partner management and business development within the IT services sector.

What you'll do 

Manage a team of partner managers, providing coaching, mentorship, and performance feedback.
Influence and contribute to the global services partner strategy aligned with Computacenter's overall Managed Services growth objectives.
Build and manage a diverse portfolio of partners capable of delivering high-quality outsourced and out-tasked service outcomes.
Identify, recruit, and on-board strategic partners, ensuring alignment with Computacenter's service standards and customer needs.
Drive partner enablement programs to ensure partners have the necessary knowledge and skills to deliver Computacenter's services.
Cultivate and maintain strong relationships with key stakeholders within partner organisations.
Monitor partner performance and ensure adherence to service level agreements (SLAs).
Deliver cost savings/avoidance to enhance Computacenter’s competitiveness and support growth.

Performance indicators

Effective management and development of the partner managers.
Effective cascade and delivery of the team’s objectives
Partner performance against agreed SLAs and KPIs.
Achieve annual cost savings/avoidance target.
Growth in Managed Services revenue generated through partner engagements.

What you'll need

Demonstrated ability to lead and motivate a team.
Extensive experience in partner management
Experience with contract negotiation and management.
Experience working in a global, matrixed organization.
Excellent communication, interpersonal, and presentation skills.
Ability to build and maintain strong relationships with key stakeholders.
International business experience

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.