Facilities Team Lead

Computacenter North America • Norcross

Norcross
218600-en_US

About the role
The Facilities Team Lead for NA is a pivotal leadership position responsible for overseeing operations personnel, driving performance improvements, and maintaining excellence across our NA real estate portfolio. This role involves managing office managers at each location, ensuring efficient facility operations, and implementing best practices to enhance productivity and safety.
The Facilities Team Lead is responsible for ensuring that all buildings and facilities across the assigned region operate efficiently, safely, and in compliance with all relevant regulations. This role involves strategic planning, budgeting, vendor management, staff supervision, and continuous improvement of facility operations.

What you'll be doing

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Contribute to portfolio financial management, meeting or exceeding defined budgets and applicable targets including CAPEX and OPEX.
  • Collaborate with the Finance team on annual budget processes
  • Continuously review operating expenses, implementing cost-saving measures aligned with asset management objectives
  • Develop and manage budgets for each office, ensuring cost-effective operations while maintaining high standards.
  • Produce monthly summary activity reports to the Head of Facilities
  • 25-40% travel to other offices within the region.
  • Manage the overview of property finance
  • Manage facility vendors and contract dates for all locations
  • Identify cost-saving opportunities and lead energy efficiency or sustainability projects.
  • Collaborate with CC Group (FGC) to identify, introduce and implement best practices and innovations from across CC
  • Serve as an internal benchmark for service delivery excellence, supporting CC's business efforts
  • As needed support the pursuit of expansion opportunities, engaging cross-functional resources to ensure operational success
  • Lead a facilities team in delivering world class service across designated buildings/sites, ensuring compliance with agreed standards
  • Manage vendor contracts, SLAs, and performance metrics for third-party service providers.
  • Orchestrate seamless collaboration between all office managers and the relevant departments that we work with on a regular basis
  • Spearhead asset replacement/refurbishment initiatives aligned with agreed lifecycle and workplace conditions
  • Work with Health & Safety to ensure strict adherence to OH&S, environmental, and risk management policies and procedures
  • Take ownership of assigned portfolio and proactively present opportunities for improvement
  • Embrace and support Computacenter’s mission and core values.

What you have

  • Bachelor’s degree in Business Administration, Real Estate, or related field, or equivalent experience
  • 5 or more years of supervisory experience of a team
  • 5 plus years experience with facility management
  • Legally eligible to work in the United States
  • Excellent working knowledge and experience using SAP, MS Office and MS Teams
  • Excellent attention to detail
  • Strategic thinking and tactical execution skills
  • Lead and mentor direct reports, fostering motivation, engagement, personal development, and team cohesion
  • Develop and execute comprehensive staff succession and growth plans
  • Create actionable, measurable career development plans for each direct report, maintaining consistent progress discussions
  • Advance CC's diversity and inclusion priorities through strategic talent management
  • Excellent written and verbal communication skills
  • Comfortable communicating with colleagues in different countries where English is not the first spoken language
  • Good self-organization and time management skills
  • Highly organized
  • Ability to prioritize and handle multiple requests simultaneously
  • Can build trust, be assertive when required and shows initiative and enthusiasm
  • Resilience, and able to deal with stressful situations
  • Business and financial acumen with strong analytical skills
  • Team-oriented working and thinking

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

We’re a place where you can belong

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

powered by talentsconnect