Senior Network Engineer

Computacenter North America • Markham

Markham

217715-en_US

About the role

The Senior Network Engineer provides onsite technical support, maintenance, and management of complex solutions that span across multiple enterprise technical streams. This role has a networking focus.

Annual compensation: $100K - $120K CAD


What you'll be doing

  • Partners with business leaders to deliver services that support company objectives and are consistent with Computacenter values
  • Monitoring and maintaining existing LAN infrastructure, including Arista campus and data center switches and wireless access points
  • Replacing failed Arista hardware and applying approved configuration templates
  • Installing network equipment such as switches, access points, optics, and supporting hardware following established standards
  • Performing RMA tasks including equipment replacement, packaging returns, coordinating shipping, and updating inventory and documentation
  • Monitoring, updating, and resolving daily tickets in the customer ticketing system
  • Performing routine moves, adds, and changes (MAC)
  • Supporting wireless troubleshooting using Arista CVaaS tools and onsite RF validation
  • Performing basic network administration tasks, including documentation updates
  • Assisting project teams with ongoing tasks and scheduled work
  • Performing copper and fiber patching, labeling, and verification in network closets and data centers
  • Assisting with network inventory (switches, APs, optics, cables, spare hardware)
  • Reviewing basic packet captures for L2/L3 issues (Wireshark)
  • Understanding logical network drawings and updating diagrams as required
  • Understanding the OSI model and Layer 1 fundamentals
  • Supporting Computacenter’s mission and core values
  • Embrace and support Computacenter’s mission and core values.

  • What you have
  • College diploma in IT, Networking, or a related technical field (preferred)
  • 2–4 years of experience in enterprise network support
  • Experience with enterprise switching (Arista preferred; Cisco acceptable)
  • Certifications a plus (Arista ACE L1 or ACE L2, Cisco CCNA
  • Legally eligible to work in Canada
  • Works under general supervision and follows established procedures
  • Strong analytical and systematic approach to troubleshooting
  • Takes initiative in learning new tools and processes
  • Able to follow instructions and documented workflows
  • Able to absorb and apply technical information
  • Familiar with standard IT tools, monitoring platforms, and ticketing systems
  • Organized and detail oriented
  • Communicates clearly with technical and non technical staff
  • Able to work under pressure and meet deadlines
  • Routine administrative abilities (ticket updates, documentation, inventory)
  • Able to meet physical requirements, including standing, walking, and lifting up to 50 lbs

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and Long Service Award schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. You’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefit offerings that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. On our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance for yourself, your spouse, and your family; critical illness; accident; and hospital indemnity coverage options.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!