Transformational Consultant (AI)

Computacenter North America • nationwide call

nationwide

217714-en_US

About the role

Computacenter is looking for Principal Transformation Consultant to join its professional services team. We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills.

This role will be interacting with customers, partners and internal teams, to analyse, deﬁne and implement large-scale networking projects. The scope of these efforts includes a combination of data center scale networking, system design and automation and being the face to the customer!

Annual compensation: $175K - $220K USD

What you'll be doing

Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Lead end-to-end execution of customer engagement programs related to NVIDIA data center scale ensuring project timelines, SLAs and quality standards.
Drive technical strategy, planning, and execution with customers, internal collaborators, and partners.
Developing comprehensive technical delivery plans to optimize the customer experience to minimize operational disruptions, optimize cluster performance, increase customer resilience, pre-emptive maintenance, and drive overall smoother operations.
Engage and build internal and external customer relationships, understanding their needs and expectations, and effectively communicating delivery status, risks, and mitigation plans to ensure customer satisfaction.
Working with executives, engineering teams, and external partners and ensuring visibility and informed decision-making.
Organize and lead complex technical engineering-to-engineering (hardware and software) discussions.
Work closely with consulting, solutions, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on track to successful execution.
Embrace and support Computacenter’s mission and core values.

What you have

Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
Deep customer savvy managing complex programs, especially with strategic customers with complex hardware and software architectures and requirements.
Superb leadership skills across broad and diverse functional teams.
Knowledge of embedded systems and AI solutions is a plus.
Comfortable deﬁning and driving customer programs with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
Legally eligible to work in the United States
Experience with IT service delivery lifecycle and methodologies.
Ability to develop and maintain client engagements/relationships.
Ability to design in-depth, complex technical solutions.
In-depth knowledge of IT Infrastructure technology and its business application.
Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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