Quality Control Specialist

Computacenter North America • nationwide call

nationwide

217959-en_US

About the role

The Quality Control Specialist is the primary enforcer of the "Golden Standard" within the RDD National Practice. This role is responsible for ensuring that every project—regardless of geographic location—is executed with the same precision and technical integrity. You will oversee the implementation of In-Process Quality Control (IPQC) systems and digital checklists to eliminate "Style Drift" and ensure "First-Pass Yield" on all site handovers. Success in this role requires a "zero-defect" mindset, deep technical knowledge of hyperscale infrastructure, and the ability to conduct rigorous audits that turn field errors into opportunities for continuous improvement.

Annual compensation: $42,910 - $60,480 USD

What you'll be doing

Implement and manage In-Process Quality Control (IPQC) checkpoints throughout the 5-Phase Gated Framework to catch variances before they escalate.
Conduct comprehensive audits of all active hyperscale sites to verify adherence rates to internal quality control protocols.
Compare actual site delivery against original Project Charters to identify quality gaps and ensure long-term outcome predictability.
Analyze recurring deployment defects to recommend updates to design standards or installation SOPs.
Identify, document, and track "punch list" items through, ensuring contractors remediate issues before final sign-off.

Embrace and support Computacenter’s mission and core values.

What you have

A bachelor’s degree in quality management, construction management, engineering, or a related technical field.
5+ years of experience in Quality Assurance/Quality Control (QA/QC) within the datacenter, large-scale construction or high-tech manufacturing sectors.
Legally eligible to work in the United States.
Exceptional eye for detail and the ability to conduct rigorous, impartial inspections against a written standard.
Ability to read and interpret BIM models, Blueprints, CAD drawings, and Line Diagrams.
Mastery of digital quality auditing tools and the ability to digitize traditional "paper-and-pencil" inspection processes.
Ability to identify the root cause of rework and collaborate with "The Engine" to implement corrective actions.
Skill in delivering direct, constructive feedback to field personnel to ensure compliance without disrupting site velocity.
Absolute commitment to the 5-Phase Gated Framework, ensuring no project skips critical quality gates.
Ability to work with a cross-functional team that includes all levels of the organization.
Some travel required.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Location