Reverse Logistics / Warranty Operative

Computacenter (UK) Ltd • Hatfield

Hatfield

214043-en_GB

Life on the team

Do you have passion for I.T and are looking for your next challenge? Would you like to work for an organisation who supports you in your career and development? If you have answered yes and you are looking to work in a fulltime rolling contract environment, then this role could be just for you!

We have a fantastic opportunity for a warehouse reverse logistics operative in the service logistics warehouse. You will need to have high levels of accuracy, attention to detail and a strong work ethic. Previous experience in administration and warehouse management systems (SAP) and experience with web portal would be highly desirable. To be successful in the role you will be a great team player, have excellent communication skills and the ability to focus on serial number/asset tracking throughout the whole warehouse process.

Successful applicant will be trained across all areas (e.g.: Goods In, Stores, Despatch, Error-handling, Warranty, Reverse Line) of the operations within their first 2 years of developing.

Monday – Friday working hours 07:00 – 15:00 or 11:00-19:00 depending on area worked.

37.5 Hours per week

What you’ll do

Receipting of components and devices received from field engineers from break/fix calls using multiple ERP systems to process those parts through the scrap, store, repair or warranty routes
Updating SAP accurately
Correctly identify all vendor parts
Working with our courier partners
Checking the warranty on all vendors web portals and accurately processing accordingly
Managing the Service Level Agreement (SLA)
Using Excel to maintain the reporting for all vendors
Maintaining the accuracy of serial and asset tracking
Be meticulous when scanning components/devices onto the next stage of the process
Maintain high levels of housekeeping

What you’ll need

Strong attention to detail and good analytical skills
Ability to work well under pressure to achieve targets and keep within SLA
Well-rounded previous experience in warehouse practices
Able to prioritise workloads
Work well in a team environment
Has the ability to resolve queries through effective investigation
Good numerical and Excel skills
Excellent timekeeping and a flexible approach to work demands
Working in a pressurized environment to a high degree of accuracy

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.