Commercial Specialist-UK

Computacenter (UK) Ltd • Hatfield

Hatfield

211675-en_GB

Life on the team

Due to growth in our operations, we are looking for someone to join the Field & On-Site Servies (FOS) Commercial Operations Team as a Commercial Specialist to assist us with our continued programme to reduce our cost to serve and standardise our approach to charging.
Reporting to the Commercial Manager , your primary role will be to the ownership & governance of our INVEST processes & our SHARED services structure in terms of cross-charging accuracy and Utilisation reporting, analysis & insight. Additionally, with an understanding of CC financial processes, you will be able to assist with identifying over/under performance from our teams, support monthly charges forecasting, and supporting the Change to Service (CTS) governance, x-charge tracking & reporting.

Whilst we are based in the UK, our scope covers the whole of FOS Operations globally. Our policy is for hybrid working, with at least 40% working days in a CC office over each fortnight, however, we are flexible about which office you are aligned to.

What you’ll do

Support the Commercial Operations function in their role across the whole of FLS. In particular:
Ownership and primary contact for all aspects of the FOS Cost Collector structure & process (Invest, Shared, Dedicated).
Ensure Customer Contractual & other charging (system & manual) is accurate and in line with published policies.
Ensure that CTS x-charging changes are captured and accurately posted through the monthly cross-charging processes.
Act as a commercial advisor to all Operations across our Field & On-Site Services countries.
Support our drive to improve cost to serve through the application of systems and processes that monitor efficient service costs and recoveries
Support the financial planning, review process and forecasting (OFC.GOL, etc)
Support the FOS change programme & growth strategy and the aligned x-charging policies & process.
Support the harmonisation simplification and relevance our the FOS services x-charging mechanisms.
Define reporting mechanisms to highlight and improve understanding of over and under performance.

Interface with GCF, Service Excellence Business Support, GSBO, Delivery Leadership and across FOS Operations.

Oversee monthly x-charging by Business Support and various Finance contacts.
Identify and confirm changes to cross-charges arising from in-life changes.
Work with GCF colleagues on the month-end reporting cycle.
Work with GCF colleagues & FOS Operations to support the monthly forecasts (OFC,GOL)
Highlight risks and opportunities withing FOS.

What you’ll need

An understanding (or willingness to learn) how FOS operates and the internal financial processes to achieve our goals.
Good understanding of CC financial processes.
Good communication skills in English; knowledge of German/French would be an advantage but not essential.
Ideally, some understanding of FOS Operations & the FOS Services Portfolio
Ideally, some understanding of the principles in a Services Partnering outsourcing business.
Ideally, some understanding of the Deal Lifecycle Framework
Some understanding of basic accounting.
Ability to build & maintain good working relationships across FOS Operations, FOS SLT, Delivery Leadership, GCF, Business Support, GSBO & other Finance functions.
Seek to improve overall Computacenter margin (through supporting our drive to reduce cost to serve).

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.