Warehouse Supervisor

Computacenter (UK) Ltd • Hatfield

Hatfield

213682-en_GB

Life on the team

An exciting and challenging opportunity has arisen for a Logistics Supervisor to join the Hatfield UK Break-Fix Service. This role will primarily support and oversee the Goods In and Goods Out processes, ensuring efficient operations and outstanding service delivery.

We’re looking for a self-driven, highly organised individual with strong leadership and logistical expertise. The ideal candidate will possess excellent communication skills, be proactive in driving process improvements, and thrive in a fast-paced, service-oriented environment.

Location: Hatfield (HQ)

Working hours: 11:00 - 19:00

What you’ll do

Manage the day-to-day operations of the Goods In/Out areas.
Ensure service level agreements (SLAs) are met consistently.
Align team resources effectively to meet changing demand levels.
Liaise with internal stakeholders to resolve queries and support high-priority tasks.
Promote and participate in cross-training and continuous personal/team development.
Maintain high levels of stock accuracy and picking efficiency.
Oversee domestic and international shipments via multiple courier partners.
Manage vendor repair returns, both in and out of warranty.
Oversee SWAP repair returns to relevant stock locations.
Ensure biannual execution of SLA stock placement initiatives by Stores teams.
Produce and present Key Performance Indicators (KPIs).
Apply manual cost charges where applicable.
Conduct 1-2-1s and manage team performance effectively.
Lead and document team briefings both verbally and in writing.
Ensure strict adherence to health and safety regulations.
Maintain compliance with BSI standards.

What you’ll need

Proven experience in logistics or warehouse supervision.
Strong leadership and people management skills.
Excellent problem-solving abilities with a proactive, adaptable approach.
Proficient in Microsoft Office applications (Outlook, Teams, Excel, Word, PowerPoint).
Experience with systems such as SAP, ServiceNow, ITSM, WMSC, or MRP is advantageous.
Excellent verbal and written communication skills across all levels.
Passionate about continuous improvement and implementing best working practices.
Customer-focused mindset with a commitment to service excellence.

If you're a motivated logistics professional ready to take on a supervisory role with scope for impact and growth, we’d love to hear from you.

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.