Commercial Manager

Computacenter (UK) Ltd • Hatfield

Hatfield

215443-en_GB

Life on the team

As a Commercial Manager within our GTS division, you’ll be responsible for managing and improving the commercial performance of complex customer contracts. This role requires a balance of financial acumen, analytical capability, and negotiation expertise, alongside the ability to influence stakeholders and ensure strong commercial outcomes.

You’ll act as a trusted point of contact on contractual and commercial matters, ensuring compliance, driving efficiencies, and identifying opportunities to enhance value across the contract lifecycle.

What you'll do

Manage contract P&L to maintain and improve margins in line with agreements.
Provide commercial support on complex technology sourcing issues, ensuring risks are mitigated and opportunities realised.
Build and maintain strong relationships with customers, suppliers, and internal teams to support effective collaboration.
Negotiate commercial terms with suppliers and partners, ensuring alignment with business objectives.
Contribute to business strategy by delivering commercial insights and recommendations.
Produce accurate financial and performance reporting, including KPIs, SLAs, and contribution analysis.
Analyse supplier financial statements and market data to inform decision-making.
Drive process improvements to reduce costs, optimise performance, and create additional value.

Performance Indicators

Achievement of SLA, KPI, and contribution targets.
Delivery of accurate and timely reporting to stakeholders.
Effective management of supplier contracts and negotiations.
Sustained improvement in contract profitability and customer satisfaction.
Compliance with company policies, procedures, and governance standards.

What you'll need

Minimum 3 years’ experience in a commercial management, procurement, or sourcing role.
Strong commercial and contractual knowledge with the ability to negotiate effectively.
Proven financial and analytical skills, with advanced Excel capability.
Experience managing supplier contracts and interpreting financial statements.
Strong communication and influencing skills, with the ability to work across multiple geographies.
Demonstrated ability to identify and implement process improvements.

Education & Qualifications

Degree-level education or equivalent experience.
Professional qualification in commercial management, procurement, or finance (preferred).
Track record of success in a complex, customer-focused commercial environment.

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.