Professional Services Portfolio Manager - Workplace -UK

Computacenter (UK) Ltd • nationwide call

nationwide

212033-en_GB

Life on the team

We are excited to announce we are now looking to hire a Professional Services Portfolio Manager into our thriving Group Professional Services (GPS) organisation within Computacenter.
Working as the Professional Services Portfolio Manager you will be responsible for overseeing the development, delivery, and ongoing evolution of Computacenter’s professional Workplace services portfolio.

The role leads cross-functional collaboration in development of the portfolio through an extended virtual team of Solution Managers, Leaders, Chief Technologists, Technology Consultants, Group Development Strategy Managers & Marketing Managers and Sales Specialists ensuring that the portfolio development remains aligned with the vision of the Solution Area leadership and the strategic goals of both Computacenter and Group Professional Services.

So, who are we?

Group Professional Services encompasses our Engineering, Consultancy and Project Management practices together with our growing Business Solutions portfolio and nearshore/offshore centres. We are made of up of over 4,200 skilled practitioners with deep expertise across core infrastructure technologies and industry standard architecture and project management methodologies. Operating across 3 continents and serving some of the world’s largest brands we drive technology change in a thriving and fast-moving digital industry

What you’ll do

Define and develop the professional services Workplace portfolio in conjunction with key stakeholders to reflect the growth agenda of GPS
Conduct and support assessment and analysis of market trends, economic indicators and industry knowledge that may inform development priorities
Build, maintain and direct relationships with relevant technology vendors and partners to ensure that we understand development trends, influences and direction to adapt and evolve the GPS portfolio to position for market opportunities and maximise the value derived from our development funding
Maximise access to, and usage of, investment funding available from technology vendors and partners
Collaborate in a virtual product development team of Solution Managers, Technology Consultants, Group Development Strategy Managers & Marketing Managers and Sales Specialists to evolve, prioritise, implement and communicate the portfolio
Participate in Group Development portfolio governance
Support the preparation of development proposals for approval by the Solution Area Director
Support identification of development funding requirements and securing investment via the GPS Portfolio Investment process.
Support preparation of Group Finance Central Investment cases, where required
Represent GPS in the articulation, promotion, education and understanding of the GPS Workplace portfolio across internal stakeholders
Act as the primary point of contact for sales and service enquiries regarding the portfolio capabilities and reference-ability
Maintain understanding of the portfolio and development plans for GPS operational leadership to ensure that resourcing capacity, method and capability remains aligned to the needs of the portfolio and that developments remain aligned to optimised delivery models and delivery practices
Work with GPS Partner Management to ensure that the partner eco-system remains aligned with the capacity and capability requirements of the evolving portfolio and the optimal delivery needs of GPS Operations
Participate in Group Development forums to influence across Group Technology Sourcing & Group Managed Service peers to achieve a common Computacenter goal and vision
Take accountability for the delivery of approved portfolio developments
Perform project-level reviews to ensure that developments are progressing against agreed plans and budgets, opportunities are identified for improvement (and applied) and development risks are managed
Track and report the performance of the portfolio to support the further development, investment or retirement of products or capabilities
Ensure that development projects maximise the use of R&D tax credits and provide necessary supporting to Group Finance for claims to be submitted
Ensure that the portfolio is accurately portrayed within the GPS Portfolio library and that published artefacts and content adhere to GPS standards
Support status and reporting updates to the Group Portfolio Board and GPS LT (as required)
Verify that the right tools are implemented and made available across the group that allow for a maximum level of automation when delivering the defined service products/offerings.
Drive a common methodology for capacity and development planning to maintain the developed PS pipeline
Ensure Solution Centres utilisation is optimised for training and customer consulting engagements across the group

What you’ll need

Broad knowledge of technologies and solutions relevant to the workplace market, including workplace technologies that support hybrid and digital working environments
Previous leadership experience of virtual teams/delivery, ideally with exposure to workplace technology transformation projects
Experience of managing across cultures, with sensitivity to varied digital workplace adoption and practices
Ability to build effective and constructive relationships up to and including Senior Management level within any organisation
Experience of managing P&L/budgets
Appreciation of investment strategies, including those relating to digital workplace initiatives
Effective stakeholder and communication management skills, particularly in the context of driving adoption of workplace technologies
Ability to analyse key performance indicators and produce relevant reporting and MI, including metrics related to workplace technology performance and user engagement

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.