2nd Line Test Analyst

Computacenter (UK) Ltd • Hatfield

Hatfield

212803-en_GB

Life on the team

2nd Line - Test Analyst

Hatfield - full-time on site

Must have, or be able to get Security Clearance

As a 2nd Line Test Analyst, the day to day role will be focussed on delivering the testing service provided by Computacenter to the customer by designing and executing scripts to ensure that the subject under test (application, system change or new hardware) meets the customer requirements and delivers the appropriate level of quality expected.

The test analyst will need to look at provided requirements and standards provided by the customer in order to design test cases and scenarios to adequately cover them. The Test analyst will be responsible for reporting any defects within the chosen Test Management tool (SpiraTest), providing detailed information that can be used to pass on to the relevant resolvers and performing confirmation testing once completed.

What you’ll do

Computacenter is looking for a dedicated test analyst to assist with test planning and execution for projects and deliverables to our customers. These may include (but are not limited to):

Newly packaged applications,
Application version updates,
Windows Feature releases
Windows security patching
Introducing new hardware onto the estate
Introducing new systems onto the estate

Types of testing that may be required would include Component, System Integration testing and OAT. The test analyst may also be required to assist with other phases of testing to be carried out by the customer (such as UAT) if required.

Responsibilities would include:

Write and execute test scripts based on a prepared test plan
Contribute towards the creation of the test plan by providing possible test scenarios
Communicate with a wide variety of different internal support teams ranging from Wintel, networks, application packages and service management
Able to communicate with key stakeholders, including customers in a professional manner

What you’ll need

Technical Experience:

Good working knowledge of Microsoft Operating systems (Windows 11 and Windows Server)
Good working knowledge of Microsoft applications (M365 – Client and Web interfaces)
Knowledge of WorkSpace One as an End point management system for both End User Devices (physical hardware) and VDI’s.
Knowledge of supporting a variety of hardware types (laptops, desktops, tablets and supporting peripherals including accessibility devices
Knowledge of hardware/software security access at a low level (controlling group policies, restrictions etc).
Knowledge of Test Management systems (SpiraTest; Jira etc)

Knowledge standards:

Knowledge of the testing process (ISTQB Foundation preferable but not essential)
ITIL V4

Why you should choose us

Open communication

Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.