Partner Program Coordinator

Computacenter North America • nationwide call

nationwide
220907-en_US

About the role

The Partner Alliance Associate will report to the VP, Technology Sourcing Operations and will be responsible for supporting business-to-business relationships with key partners and vendors. This individual will assist Partner Alliance Managers and team to forecast and review rebates, facilitate OEM contract changes, and track, manage and monitor partner required certifications to successful completion.

Annual compensation: $90K CAD

What you'll be doing

  • Work with partners to deliver services that support company objectives and that are consistent with Winning Together values.
  • Support relationship with partner(s) and Computacenter Canada to build the brand and the business.
  • Support holistic efforts to achieve and maintain Certification and Partner requirements, ensuring we maintain desired tier status across our partner ecosystem.
  • Organization and follow up to maintain partner status and associated requirements is critical.
  • Manage relationship and programs with OEM partners.
  • Set up partner portal access, user credentials, and initial account configurations
  • Maintain and improve profitability with assigned fulfillment partners.
  • Seek opportunities to maximize front and back end process for partner specific items such as rebate programs, partner-specific solutions, and more.
  • Analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
  • Review forecast for opportunity to negotiate additional discounts and programs.
  • Forecast and track Partner Rebates.
  • Communicate partner programs and processes to internal departments.
  • Manage Tier 2 partners, their programs, engagement and any requirements for fulfillment and complete special projects, as assigned.
  • Maintain quarterly updates to all partner-specific Program Guides
  • Assure compliance with policies and procedures.
  • Embrace and support Computacenter’s mission and core values.

What you have

  • 1-3+ years’ experience with a technology company in service delivery in the IT industry.
  • Demonstrable experience of working in a challenging environment.
  • Experience of working with partners and vendors to increase sales and enhance relationships, a plus.
  • Legally eligible to work in Canada.
  • Contributes to the organizational vision and strategy, initiates and leads collaborative forums across the organization to create the foundation for achieving strategic goals
  • Demonstrates understanding of current and emerging market trends, geographic and cultural needs.
  • Ability to develop strategy to implement lessons learned to future deals.
  • Presentation skills.
  • Able to drive continuous improvement through the creation of new metrics based on current performance.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and Long Service Award schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. You’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefit offerings that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. On our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance for yourself, your spouse, and your family; critical illness; accident; and hospital indemnity coverage options.

We’re a place where you can belong

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

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