Solution Area Director Datacenter & Cloud BENE

The Solution Area Director Datacenter & Cloud BENE will run the solutions business driving the pipeline of complex datacenter & cloud infrastructure solutions supported by professional services.

In this role you will be responsible for a growing and profitable turnover of the Datacenter & Cloud solutions portfolio and support the Solution Sales team in the acquisition of new customers and generating growth of revenues of existing customers.

Role

• You will have direct management of a team of Solution Sales Specialists and Solution Architects in Belgium and the Netherlands. Working closely with the Sales Directors and Client Directors BENE, you will ensure your team provides end-to-end ownership to qualified opportunities.

• Your leadership will be crucial in creating an environment where teamwork thrives, and initiatives are aligned with overall business objectives

• Achieve quarterly and annual sales and revenue targets, budget and target responsibility

• Provide accurate forecasting and key performance indicators to the Director Solutions BENE

• You stay updated on industry trends and client needs, enabling you to develop innovative solutions that align with Computacenter’s strategic goals

• Maintain strategic contact with our vendors in cooperation with vendor management

• By strategically planning your workdays and focusing on key priorities, you can effectively lead your team and manage your responsibilities in the Belgium & The Netherlands region

• In this role you will report directly to the Director Solutions BENE

Responsibilities

Commercial Management 25%

• Build a detailed understanding of the infrastructure Datacenter services market, frameworks, competitor landscape to determine key growth areas

• Support campaigns, adherence to sales methodology and communication with all stakeholders to win the deal

• Have regular business reviews with the Solution Sales Team and drive strategic actions to grow the pipeline and close opportunities

• Manage key customer stakeholders to transact complex solution sales that maximise profit and customer value

Team Management 20%

• Inspire your team to deliver customer value and maximise profitability

• Provide inspirational leadership, supporting the team in successful customer delivery

• Leadership and motivation, coaching and mentoring feedback, and support of your team to develop and drive behavior and performance

Customer Service Outcome 15%

• Work with strategic customers and internal service providers to deliver high customer satisfaction

• Overall accountability for the success of professional services-led customer engagements

• Develop the organisation and processes to drive effectiveness and efficiency in delivery

• Provide governance, stakeholder management and escalation support for strategic customer issues

Reporting 10%

• Report forecast and strategy to the Director Solutions BENE

• Ensure accuracy of forecasting and sales process for business area

• Monitor and guard the Computacenter strategy and vision

Vendor Management 20%

• Regular engagement and meetings with BENE key infrastructure vendors’ executives

• Support Marketing relevant for BENE Solutions

Proposition Development 10%

• Drive the development of your specific solution area as defined and agreed within the Group strategy

• Engage with internal service providers to ensure awareness of business strategy and propositions and ensure a plan exists to create necessary skills and capabilities

Your extensive experience and skills position you well for the Solutions Area Director Datacenter & Cloud Belgium and the Netherlands role:

• With over 10 years’ relevant experience in IT solutions and professional services sales environment for datacenter & cloud infrastructure transformation.

• Management and coaching of the Solution Sales Specialists and Solution Architects to drive the qualified solutions pipeline.

• In-depth knowledge of the infrastructure services market, with a strong partner network (Dell EMC, Cisco, VMware, HPE, Lenovo, Palo Alto and Microsoft and others)

• Experience in sales enablement and broad P&L responsibility

• Experience in people and team management

• Focused on customer satisfaction with a drive to continuous improvement

• Strong management and leadership skills

• Excellent communication, interpersonal and presentation skills

• Stress resilient and result driven

• Outstanding analytical and problem-solving abilities

• Good organizational skills: you are flexible to work from both the Belgium and Netherlands office

• Bilingual proficiency: fluent in Dutch (NL) and English (EN); proficiency in French (FR) is a plus

We strongly believe in rewarding & recognizing people for their results & commitment. At Computacenter you’ll find plenty of variety, opportunities for personal development and career progression, and a constant stream of new challenges. All in a dynamic, action-orientated and supportive environment where your hard work and achievements are rewarded.

Here's what you can expect working at Computacenter:

• A competitive salary package with extra benefits

• The very real opportunity to progress, develop and grow

• A resourceful, creative and international environment

• A fun and vibrant ‘one team’ culture that thrives on celebrating success – together

• The opportunity to work for a company that truly values people & listens

An assessment may be part of the selection procedure.

We look forward to receiving your application via caroline.reyniers@computacenter.com