ServiceNow HR Analyst

Computacenter Hungary Ltd. • Budapest

Budapest

212174-en_GB

Life on the team…

Are you an experienced ServiceNow Analyst with a passion for optimizing HR processes? We’re looking for a ServiceNow HR Analyst to join our wonderful team in Budapest!

In this role, you’ll have the opportunity to develop, design, and implement ServiceNow HR solutions, specifically within ServiceNow Employee Centre Pro and ServiceDesk (HRSD). If you're skilled in creating seamless HR workflows, forms, and processes, we want to hear from you!

You will be part of a high-performing Global HR Systems team. This team is responsible for managing our People Systems across all geographies and is currently engaged in an exciting program to implement ServiceNow Employee Centre Pro and Service Desk.

On a daily basis:

Develop and design HR-related forms and processes within ServiceNow Employee Centre Pro and ServiceDesk.
Improving Employee Experiences: Enhance the overall employee experience by providing efficient and user-friendly HR services.
Collaborate with HR teams to understand requirements and deliver efficient solutions.
Support the HR Organisation to continuously improve and optimise our processes by harnessing our ServiceNow technology.
Work with HR Teams using ServiceNow workflows to streamline HR operations and enhance the employee experience.
Provide technical expertise and ideas for future improvement opportunities aligned with ServiceNow releases.
Participate and own testing of changes and releases moving into production environments.
Continuously optimize and enhance HR processes based on feedback and system performance.

You are the ideal candidate if...

You have proven experience working with ServiceNow Employee Centre Pro and ServiceDesk (HRSD).
You are fluent in English.
You have expertise in configuring and designing forms and workflows within the ServiceNow platform.
You have experience of ServiceNow administration tasks
You have experience in Knowledge and Now Assist modules, generating bespoke reporting and metrics within ServiceNow and in ServiceNow HRSD housekeeping and maintenance.
You have exposure and understanding of integrations of ServiceNow to SAP SuccessFactors Employee Central and core datasets which enable end-to-end HR processes.
You have problem-solving skills and strong attention to detail.
You have excellent communication and collaboration abilities.
You have experience in working within an operating model that services both ServiceNow HRSD and ITSM modules.

You have an advantage if…

You have Knowledge of HR business processes and systems.
You have previous experience in Onboarding Journey workflows within ServiceNow.
You have Knowledge of Agile Project Framework and / or Agile Service Management.

Why you should choose us

Open communication

We’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. We celebrate diversity and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Private Healthcare package.

Trainings and development opportunities

Your development is the key to our success! Our internal training team provides wide range of internal and external training opportunities to our people. In addition to that that there are more department specific career pathways too.

Flexible Cafeteria elements

After your probation period you have the chance to tailor the cafeteria package which suits you the best. You can choose from the various available elements.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Our Office

Located in the heart of Budapest, our Hungarian office is easily accessible from the city center by public transportation. We are surrounded by a range of different restaurants and are within walking distance from the Danube.