Solution Architect - ServiceNow

Computacenter (UK) Ltd • nationwide call

nationwide

211798-en_GB

Life on the team

This role will provide pre-sales support, and post-sales oversight for large and/or strategic opportunities. Whilst the ServiceNow platform is central to our customers expertise, Solution Architects are the ultimate authority for designing and solutioning on large and/or complex projects where ServiceNow needs to integrate with new or legacy technologies, or where our solutions require complementary technology to meet the customer’s needs.

What you’ll do

  • Work with large, strategic, customers to analyse business needs, provide input to the business case, and establish a programme to deliver against identified business objectives and business problems, alongside those already identified as the customers key objectives
  • Provide pre-sales support to customers who want to establish a service management roadmap, and advise on the solutions and technologies required to achieve business objectives and/or address business problems
  • Liaise with customer stakeholders and Computacenter’s project team to understand design needs, constraints and options, on large and complex projects, or in complex managed service provider environments
  • Develop in-depth ITIL, ServiceNow, technology and industry expertise in order to advise customers and consultants on new trends and changes within the industry
  • Lead knowledge sharing activities, and be a regular contributor to team meeting.


What you’ll need

  • Solid experience as a trusted advisor to customers for ServiceNow road-mapping and design
  • At least 5 years of experience in delivering Service Management projects in a customer-facing context, with exposure to the deployment of technology in support of at least some of the following solution areas: cloud management solutions, orchestration solutions, discovery solutions, security operations, governance/risk/compliance, HR, Customer Service Management, IT Operations, reporting & analytics, project & portfolio management, configuration management, asset management, financial management, vendor management, SIAM, integrations
  • Track record of carrying out pre-sales activities with customers
  • Solid understanding of ServiceNow developer APIs, development tools and techniques
  • A good understanding of some of the following: Javascript, SOAP/REST web services, XML, JSON, Angular.js, HTML, CSS, Twitter Bootstrap, Jelly scripting.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Sharing knowledge

We organise several events and initiatives, such our UK Professional Services Conference and ‘Lunch and Learn’ sessions, that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, access to our on-the-go immersive learning platform, Percipio, and much more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

Get more insights

Be a part of our IT Consulting and help us shape the digital future!
Be a part of our IT Consulting and help us shape the digital future!
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
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Be a part of our IT Consulting and help us shape the digital future!
Be a part of our IT Consulting and help us shape the digital future!
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.

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Jagdeep Singh

Jagdeep Singh