Programme Manager

Computacenter (UK) Ltd • Birmingham, Hatfield, London, Salford

Birmingham, Hatfield, London, Salford

211792-en_GB

Life on the team

Due to continued growth within our organisation, we are excited to announce we are now looking to hire a Programme Manager into our Group Professional Services (GPS) organisation within Computacenter.

The successful candidate will join a thriving Practice delivering high-value transformation services to help our customers change the world. Working to a hybrid working pattern, you will be trusted to work autonomously to maximise value to our customers and supported by a wide range of facilities to support your wellbeing and career development.

You will gain hands-on experience of delivering the latest technologies across our public and private sector customer base, which includes some of the world’s most recognisable names.

Group Professional Services is a dynamic part of Computacenter that integrates our Engineering, Consultancy, and Project Management practices, alongside our expanding Business Solutions portfolio and nearshore/offshore centres. With a team of over 4,200 highly skilled professionals, we possess deep expertise in core infrastructure technologies, industry-standard architecture, and project, programme and portfolio management methodologies. Operating across three continents, we serve some of the world's largest brands, driving technological change in a vibrant and rapidly evolving digital landscape.

What you’ll do

As a Programme Manager in Computacenter’s Projects and Programmes Practice, you will be responsible for providing Programme Management consultative and delivery services.
You will shape strategy, design and delivery to ensure your Programme meets specific strategic objectives as part of the customer’s wider Portfolio of Change.
You will provide thought leadership to stakeholders, both internal and external, to maximise customer Return on Investment against the agreed assignment objectives and business case.
In support of this, you are expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of the technologies/solutions.
You are also likely to be responsible for shaping, building and leading the team supporting you in your assignment. You may also be actively involved in account planning, new opportunity identification, client presentations, negotiation and winning additional business.

Your engagements could be stand-alone or delivered within a Portfolio or Programme Management Office (PMO).
You will lead your assignment, being responsible for the business outcome and its overall success.

Your assignment scope can include:

Leading the delivery of large and complex change initiatives (formal Programmes and/or large/complex assignments)
Programme Management consultative services e.g. development of business requirements, fixing challenged projects/programmes & maturity assessments
Development of propositions
Supporting the development of proposals within pre-sales

You are a leader, guiding, motivating and directing the customer’s team and/or your team to achieve the agreed objectives. You are passionate about success and make a positive difference in the outcome of your assignment.

You are an effective communicator, building and managing your team including developing strong relationships with customers and third parties.

Delivery of a successful programme will include:

Developing and influencing customer and CC strategy
Building a high performing and motivated programme team
Optimising the running of the programme (including stakeholder management, risk, issue and change management)
Optimising programme financial performance, including maintaining accurate forecasts
Driving continuous improvement and innovation
Building strong relationships across the customer and Computacenter ecosystem

Your overall responsibility is to meet the commitments made to customers and internal stakeholders to successfully deliver the assignment you are leading as defined in your terms of reference.

In support of this, you’re expected to understand and articulate to customers both what Computacenter sells and delivers and have a good working knowledge of technology, solutions and business transformation.

Key responsibilities:
Programme Management: Defining, designing and executing technology enabled Transformation Programmes
Governance and Assurance: Ensure that projects/programmes align with the customer requirements, deliver value and are completed efficiently within scope, time, and budget constraints, either directly or through the assigned Project Practice assurer.
Business Growth: Work with the customer and account team to identify and pursue new project and programme opportunities
Contract Management: Develop a detailed understanding of the customer contract. Ensure programme delivery is undertaken in line with the customer contract and individual proposals developed in Presales
Financial Management: Driving the successful delivery of the programme to the agreed financial baseline to meet (or exceed) the Key Performance Indicators (KPIs)
Relationship Management: Establish and manage (senior) stakeholder relationships across Computacenter, its suppliers, and the customer ecosystem
People (Matrix) Management: Collaborate with Practice Leads to shape and lead the programme team. Creating and creating an inclusive and rewarding environment, supporting people’s development and progression
Continuous Improvement: Embed continuous improvement principles in the delivery of the Programme

What you’ll need

A strategic mindset, strong leadership, and a proven ability to lead large and complex cross-functional assignments
Familiarity with current technologies and the ability to articulate the key benefits in line with Computacenter’s propositions
A demonstrable track record of delivering complex, high-risk assignments and multiple successful programmes
Ideally trained in project and programme management methodology, for example, MSP, P3M3, Prince2, Agile
A good understanding of business strategy including the ability to use strategy tools and techniques such as SWOT, PESTLE etc.
The experience to leverage your knowledge of the customer and industry best practices to provide thought leadership, establishing long-term relationships built on trust and customer value
An advanced level of commercial acumen
Demonstrable leadership skills and personal gravitas at the CIO level
A proven track record in assurance, governance, and business management
Excellent interpersonal skills and ability to build and maintain relationships
Ability to consciously cultivate a strong professional Personal Brand and reputation.
Able to apply a variety of influencing skills to enable the required outcomes for your stakeholders and to enable positive assignment outcomes
Ability to apply a variety of approaches including emotional intelligence with flexibility, to adapt personal style and approach to meet specific customer needs and to resolve conflicts
Understand and be able to articulate the wider context of the assignment you are leading
Ability to articulate the value of project, programme and portfolio management to internal and external customers
Excellent Commercials and Financial skills
Understanding of current technologies and the ability to articulate the benefits in line with Computacenter’s propositions

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Sharing knowledge

We organise several events and initiatives, such our UK Professional Services Conference and ‘Lunch and Learn’ sessions, that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, access to our on-the-go immersive learning platform, Percipio, and much more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Get more insights

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Meet Richard, a Practice Lead in Computacenter's Projects Practice, and discover what makes him tick. (As a hint, it involves coffee, MasterChef and triathlons and, of course, life at Computacenter!)