Senior Business Analyst

Computacenter (UK) Ltd • Hatfield

Hatfield

213084-en_GB

Life on the team

Based in Hatfield (with some hybrid)

Working collaboratively with a range of stakeholders to ensure that requirements are accurately captured, validated and well understood, aligning these to business goals and departmental goals, enabling the business strategy and long-term plans. Your high-quality analysis and documentation will support the business in making informed decisions, supporting GIS in delivering excellence in technology that drives exceptional outcomes, value and experiences.

What you’ll do

As a Senior Business Analyst, you will be working on high profile, complex projects capturing high-quality process flows, requirements for a variety of engagement types.

  • Working with a range of stakeholders both internally within Group IS and across the business to define high-level requirements, processes, user stories and identifying pain points of existing processes. 
  • Responsible for requirement elicitation and validation on a variety of diverse, complex and high-profile engagements. 
  • Identifying and addressing the root causes leading to more sustainable and long-term improvements 
  • Write high quality requirement documents, use cases and produce clear process flow documents. 
  • Performing GAP Analysis 
  • Foster collaboration and trust by providing clear communication consistency and reliable results.
  • Adopt best practices and frameworks supporting our strategic tools and standards. 
  • Utilizing a range of Tools and Methodologies. 
  • Working with the internal/external teams to review solutions and to hand over requirement specifications for the delivery phase. 
  • Comply with both internal and external standards such as security, legislation, and best practice. 
  • Cross functional and cross-country team collaboration with a wide range of stakeholders.
  • Strategic Alignment – keeping the future in mind.
  • Identifying opportunities and solutions that align to company objectives. 

What you’ll need

Essential Skills

  • Experienced senior business analyst, delivering enhancements in medium to large companies (5+ years)
  • Highly motivated and organised with a systematic approach. 
  • Have a high level of emotional intelligence, supporting stakeholders in making informed business decisions.
  • Excellent time management and organisational skills; capable of managing multiple projects. 
  • Strong communication skills, able to interact with diverse and senior stakeholders and build good relationships quickly.  
  • Have an inquisitive mind and a friendly attitude. 
  • Able to see the bigger picture while understanding and managing complex requirements. 
  • Strong critical thinking skills; effectively translate business and technical requirements. 
  • Ability to piece together information from multiple sources, processes, and systems. 
  • Proficient in writing high-quality requirement documents, use cases, and clear process flows. 
  • Experience in designing business processes, perform requirements analysis and running workshops. 
  • Capable of driving and influencing others in both IS and business to meet deadlines. 
  • Developed best practice processes and procedures. 
  • Experience of developing best practice processes and procedures. 

Desirable

  • Experience of working on large projects across multiple countries and time zones
  • IIBA certification
  • LEAN Six Sigma certification

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Sharing knowledge

We organise several events and initiatives, such our UK Professional Services Conference and ‘Lunch and Learn’ sessions, that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, access to our on-the-go immersive learning platform, Percipio, and much more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

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Meet David, a Digital Enablement Manager. David tells us about his passion for music, his love of the Italian dolce vita, and whether prefers American football to soccer!
Meet David, a Digital Enablement Manager. David tells us about his passion for music, his love of the Italian dolce vita, and whether prefers American football to soccer!
Meet Mark, an IT Project Manager. Find out what he enjoys about his role, and what a good day means for him and the World of Warcraft!
Meet Mark, an IT Project Manager. Find out what he enjoys about his role, and what a good day means for him and the World of Warcraft!
Meet Richard, a Practice Lead in Computacenter's Projects Practice, and discover what makes him tick. (As a hint, it involves coffee, MasterChef and triathlons and, of course, life at Computacenter!)
Meet Richard, a Practice Lead in Computacenter's Projects Practice, and discover what makes him tick. (As a hint, it involves coffee, MasterChef and triathlons and, of course, life at Computacenter!)
Project Management - Discover a real team like no other!
Project Management - Discover a real team like no other!

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