Monitoring & Observability Engineer

Computacenter (UK) Ltd • Birmingham, Hatfield, London, Milton Keynes, Nottingham, Reading, Salford, Sindelfingen

Birmingham, Hatfield, London, Milton Keynes, Nottingham, Reading, Salford, Sindelfingen

214265-en_GB

Life on the team
At Computacenter, you’ll be joining a world-class team of over 1,000 skilled professionals within Group Professional Services (GPS). Our teams operate across the UK, Germany, France, and India, delivering complex, enterprise-grade IT solutions and consultancy across infrastructure, cloud, and modern operations.

As a Monitoring & Observability Engineer, you'll work in high-impact delivery teams that support some of the world’s most well-known organisations. You’ll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates—contributing to their operational success through proactive insight and incident prevention.

What you'll do

  • Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk
  • Collect and analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues
  • Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows
  • Act as a Monitoring & Observability SME within customer delivery teams
  • Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities
  • Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring
  • Attend customer and project meetings to present monitoring solutions and technical designs
  • Proactively identify and highlight risks that could impact solution success

What you'll need

  • Strong experience deploying and managing observability platforms including Dynatrace, Grafana, and/or Splunk
  • Deep understanding of telemetry signal analysis and performance monitoring
  • Experience integrating observability tools with ITSM platforms and DevOps toolchains
  • Ability to troubleshoot complex infrastructure and application issues using monitoring insights
  • Solid scripting experience (Python, PowerShell) for automation and integration
  • Familiarity with cloud platforms (Azure, AWS) and monitoring containerised environments (Kubernetes, OpenShift)
  • Strong problem-solving skills and analytical thinking to draw meaningful insights from data
  • Excellent communication skills with the ability to convey technical concepts to both technical and non-technical audiences
  • Experience working in Agile project environments (Scrum, Kanban, etc.)
  • A proactive mindset with a passion for continuous improvement and knowledge sharing

Certifications

  • Dynatrace Associate & Pro
  • Splunk Core Certified Power User

Desirable Experience

  • DevOps or Site Reliability Engineering (SRE) experience
  • Automation with Terraform or similar tools
  • Building CI/CD pipelines
  • Experience with Docker and Kubernetes for packaging and deployment
  • Ability to adapt to new technologies in fast-paced environments

Important Information

Please note that all successful candidates will be required to undergo security clearance as part of the onboarding process.

Join Computacenter and help shape the future of intelligent observability and performance optimisation.

Interested? We’d love to hear from you.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Sharing knowledge

We organise several events and initiatives, such our UK Professional Services Conference and ‘Lunch and Learn’ sessions, that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, access to our on-the-go immersive learning platform, Percipio, and much more.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

Get more insights

Be a part of our IT Consulting and help us shape the digital future!
Be a part of our IT Consulting and help us shape the digital future!
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
More Videos
Be a part of our IT Consulting and help us shape the digital future!
Be a part of our IT Consulting and help us shape the digital future!
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Arvind, an IT Consultant, and discover what motivates her, what she enjoys about her role and how she describes her team.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.
Meet Neil, IT Consultant at Computacenter. Since he was a child, Neil has always had a fascination with discovering how things worked. It's his inquiring mind led to him to join us here at Computacenter.

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Jagdeep Singh

Jagdeep Singh