Reward Consultant

12 – 15-month Fixed Term Maternity Cover
Hatfield

What you’ll do
UK Benefits & Pension

• Co-deliver the annual flex benefits window for c. 4,000 employees, including scheme/benefit design support, system review and testing, preparing employee literature, planning benefit fairs, hosting webinars and issuing communications.
• Drive year-round benefits engagement through promotional events and campaigns (e.g., wellbeing initiatives such as flu vouchers).
• Act as an escalation point for benefits and pension queries, liaising with external suppliers to resolve issues quickly and effectively.
• Manage monthly operational calls with the pension provider and payroll team, addressing contribution queries and ensuring accurate administration.
• Run the Pension Tapered Annual Allowance selection window for high earners — launching communications, coordinating with the platform provider and payroll, and ensuring requests are actioned correctly.
• Create and maintain content for the Quarterly Pension Newsletter and keep intranet pages up to date for all benefit-related topics.
• Support business change activity by mapping benefits for TUPE in/out processes and responding to wider presentation requests (Management Induction, Early Careers, TUPE ins).
• Help drive actions from the bi-annual Pension Governance Committee, supporting oversight and continuous improvement of the UK pension scheme.

Recognition (Global)

• Serve as part of the international support team, acting as an escalation point for global recognition queries and working with the platform provider to resolve issues.
• Take part in weekly service calls with the platform provider to stay aligned on operational topics and service performance.
• Collaborate with Reward colleagues to implement and communicate programme updates and improvements.
• Produce the quarterly allocation file for manager recognition budgets (using Excel) in line with programme rules.

General

• Compile, manipulate and format detailed employee data from multiple sources into required Excel templates.
• Participate in a rota to manage the shared mailbox and respond to helpdesk queries across Reward topics, ensuring a timely and high-quality service.
• Contribute to building Reward capability across HR and the business through advice, guidance and knowledge sharing.

What you’ll need
Knowledge & experience

• Demonstrable experience in a Reward specialism at a similar level or a strong grounding from an HR generalist role working closely with Reward processes.
• Experience leading annual employee benefit renewal cycles through a benefits platform, including robust testing and managing third-party suppliers to deliver strong service.
• Experience of Benifex OneHub is an advantage.
• Solid understanding of UK DC pension schemes, including Government rules around Tapered Annual Pension Allowances.

Skills & behaviours

• Strong numerical and problem-solving skills, with excellent Excel and PowerPoint capability (confident manipulating and interpreting data).
• Strong planning and organisation skills to deliver projects to agreed timescales — especially during high-volume periods.
• Confident communicator, able to engage people at all levels and present via webinars, face-to-face sessions and training.
• Adaptable and positive, able to juggle changing priorities while meeting key HR and business deadlines.
• A collaborative, inquisitive mindset — someone who enjoys improving how things are done.
• International team experience and knowledge of European benefits are a plus.