Senior VCS Technical Specialist

Computacenter North America • nationwide call

nationwide

210835-en_US

About the role
The Senior VCS Technical Specialist will be a subject matter expert (SME) on a solution area/category, with substantive depth on a few core technical/solution elements. They will bring technical credibility to solutions and provide the sales teams go-to-market support. Additionally, responsible for maintaining technical vendor relationships with our key partners and stay abreast of the respective new solutions advancements

What you'll be doing

Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
Provide deep subject matter expertise and have the desire and ability to complete tactical work
Establishes and maintains relationships with vendor partners at all levels within the organization
Maintains advanced level knowledge of service and solution offerings specific for partners and is customer facing resource for sales activities alongside sales and pre-sales resources
Create complex bill of materials (BOM) for technical solutions and provides guidance in response to sales requests from ServiceNow
Maintains expert-level licensing and program (certifications, partner tiers, renewals, deal registrations, etc.) knowledge
Works regionally and globally with other alliance resources focused on strengthening knowledge and capabilities of Computacenter with the OEM
Engage with sales and presales to develop credibility and help build out technical solutions
Stay current on technical solutions and engage with vendors as necessary
Ensure proposed solutions are valid, department SLA’s are met with exceptional customer experience
Works with peers to advise and recommend on future technology and services
Understands and promotes both in house services, as well as service capabilities with 3rd party services partners
Works closely with vendors and partners to keep up to date with current and future technologies, products, and strategies to mange the solution provisions lifecycle
Maintain high level of industry awareness through training and self-development
Embrace and support Computacenter’s mission and core values.

What you have

Strong knowledge of the hardware and software industry, assigned partner, and their competitive position
3-5 years of presales engineering and solutioning experience
Vendor certifications required and if not, must be willing to complete certifications
BS or BA degree preferred in the field of Business Administration, Information Technology (IT) and/or equivalent combination of experience and education
Legal authorization to work in the United States
Ability to design in-depth, complex technical solutions
Relevant industry leading qualification or accreditations in one or more technology
In-depth knowledge of IT Infrastructure technology and its business application
Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases
Excellent communication and presentation skills
Industry leading knowledge in specialist technology area
High self-motivation and ability to work independently
Understand and adhere to policies and procedures
Demonstrates winning together values

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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