Senior Deal Architect, Device Lifecycle

Computacenter North America • nationwide call

nationwide

210145-en_US

About the role
You will be responsible and accountable for the cross-organizational solution & service designs including technology, services, transition, transformation, resourcing and processes for complex, multinational IT managed services / outsourcing deals.

What you'll be doing

Qualifying IT managed services opportunities through pre-sales by participating in both the analysis of customer requirements and customer specific campaigns including marketing support.
Solutioning architecture & design to support the sales team to create a winning strategy by developing IT service solution, sales campaign, and delivery strategies.
Developing and documenting innovative and cost-efficient end-to-end solution & service designs (technical, operational, commercial).
Leading the pre-sales pursuit team and delegating subject matter experts to manage the service design process ensuring internal and external milestones of a sales campaign are met.
Providing leadership and coordination of the overall pre-sales / pursuit / service design team, as well as detailed service architecture decisions from the participating team members.
Accountable for overall deal cost as consolidated by the Financial Architect.
Supporting sales specialist in the assessment & validation of overall cost consolidation with respect to market / price benchmarks and target pricing.
Presenting and negotiating of Services Solution Design.
Accountable for steering and leading the commercial negotiations with support from the overall bid team.
Ensuring overall consistency of the services solution design.
Accountable for the quality enhancements of service & solution design including customer facing collateral.
Supporting transition & transformation during service delivery initiation and handover to service management after contract closure.
Leading pursuit team members and external partners to create innovative new service & solution designs.

What you have

Bachelor’s degree in computer science or applied computer science, economics, business administration or similar) or equivalent relevant experience.
Minimum of 7 years’ experience in IT Services with a minimum of 4 years as a Solution Manager, or equivalent, within IT managed services & outsourcing.
Experience within pre-sales and solution design processes including ownership for decision making and accountability for complex, international managed services engagements.
Experience in designing in complex service integration and management environments.
Experience in transition and transformation programs as well as service management and/or sales.
Deep knowledge project management including risk and change management.
Knowledge of IT and industry standards (ITIL, IT4IT, COBIT).
Technical writing capabilities.
Experience in managing, motivating, and driving cross-organizational and multi-disciplinary teams.
Legal eligibility to work in the United States.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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