Senior Technical Consultant-Servicenow Developer

Computacenter Ltd • Bangalore Bengaluru

Bangalore Bengaluru

218345-en_GB

Life on the team

Computacenter GIS Service management systems organisation, looking for a senior developer position has arisen within the ServiceNow Build team to configure and develop on the ServiceNow Platform. The IT service management system employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that enable CC to deliver, measure, manage and improve the IT infrastructure support services to our customers. As well delivering a system rich in functionality, it is imperative that we can implement such tools to our customers in a standard and repeatable basis at the required level of quality – reducing risk and cost to both CC and the Customer.

What you’ll do

Perform a complex range of development activities to meet business requirements.
Deliver new or enhance existing functionality through either configuration or development.
Work as part of a team to work on functionality as requested by the business, in line with company processes to ensure demands are met.
Engage with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution.
Provides specialist guidance and advice to less experienced colleagues to ensure consistent approach and adherence to design coding and standards.
Acts as a role model for colleagues with regards to technical and behavioural ompetencies.Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.

What you’ll need

Strong understanding of ServiceNow best practises.
Minimum 5 years of proven experience as a ServiceNow developer or consultant on medium to large scale ServiceNow Platforms with excellent communication skills.
Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc).
Extensive experience in IT Service Management.
Experience with Field Service Management desirable.
Experience with Security incident Module desirable.
Experience with HR Service Management desirable.
Experience of working in a SaaS environment.
Ability to effectively communicate with all levels of the organization.
Be highly organized, meticulous, structured and methodical in delivery.
Ability to work using Agile methodologies.
Take full ownership of technical and business issues.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards, quarterly and annual rewards, and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Sharing knowledge

We organise several events and initiatives that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme to support your health and wellbeing.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, leadership programs, access to our learning platform and much more.

Pension and financial security

We offer various benefits to help our people save money for the long term an maintain financial security.

Time off to explore your creativity

Our people-driven internal core committees ensure that you taking time off work to invest and explore your creativity in various activities.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking.

What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.