Product Manager - Automation & Artificial Intelligence

Computacenter Ltd • Bangalore Bengaluru

Bangalore Bengaluru

218975-en_GB

Life on the team

The Product Manager – Automation & AI is responsible for defining, executing, and continuously evolving Computacenter's Automation & AI product portfolio. The role bridges business strategy, customer needs, technology capabilities, and operational delivery to ensure Automation & AI investments deliver measurable business value.

Working across GIS and business stakeholders, the Product Manager develops the product vision, manages the roadmap, prioritises demand, drives adoption, and ensures that solutions are secure, scalable, compliant, and aligned with enterprise objectives.

The role partners closely with Architecture, Engineering, Operations, Security, Compliance, Design, and Business teams to transform opportunities into high-value Automation & AI products and services.

What you’ll do

Product Strategy & Vision (25%)

Define and maintain the strategic vision for the Automation & AI portfolio.
Identify market trends, emerging technologies, and internal business opportunities.
Build and communicate a multi-year product roadmap.
Align Automation & AI initiatives with GIS and corporate strategy.
Develop business cases and value propositions for new products and capabilities.

Demand Management & Prioritisation (20%)

Establish and operate a structured intake and prioritisation process.
Evaluate opportunities based on business value, risk, complexity, and strategic alignment.
Maintain a prioritised product backlog and roadmap.
Balance short-term business needs with long-term platform objectives.
Lead portfolio review and investment discussions.

Business Value & Adoption (15%)

Define KPIs, success measures, and value-realisation frameworks.
Monitor adoption, utilisation, customer satisfaction, and business outcomes.
Develop strategies to increase adoption and maximise return on investment.
Drive continuous improvement based on user feedback and operational insights.

Stakeholder Engagement (15%)

Act as the primary liaison between business stakeholders and delivery teams.
Engage with senior leaders to understand strategic priorities and challenges.
Facilitate workshops, discovery sessions, and roadmap reviews.
Manage stakeholder expectations and communicate progress effectively.

Product Delivery & Governance (15%)

Collaborate with Product Owners, Architects, Engineers, and Scrum teams to deliver capabilities.
Ensure solutions comply with enterprise architecture, security, risk, and data governance requirements.
Support release planning and operational readiness activities.
Drive governance processes across AI lifecycle management.

Innovation & Emerging Technology (10%)

Assess emerging AI, GenAI, automation, and agentic technologies.
Identify innovation opportunities and pilot initiatives.
Evaluate vendor offerings and platform capabilities.
Promote a culture of experimentation and continuous learning.

Key Accountabilities

The Product Manager will be accountable for:

Product vision and strategy.
Automation & AI roadmap ownership.
Product portfolio value realisation.
Business stakeholder satisfaction.
Adoption and usage growth.
Governance and compliance alignment.
Demand management and prioritisation.
Investment planning and benefits tracking.
Product lifecycle management.

What you’ll need

Product Management

5+ years in Product Management, Product Ownership, Portfolio Management, or Digital Transformation roles.
Experience managing enterprise technology products and services.
Strong understanding of Agile, Scrum, and product operating models.

Automation & AI

Experience in one or more of:

Generative AI and Copilot technologies.
AI agents and orchestration platforms.
Workflow automation platforms.
Process automation and intelligent automation.
Conversational AI and virtual assistants.
Machine Learning or AI-enabled business services.

Technology

Strong understanding of:

Microsoft AI ecosystem.
Copilot Studio.
Azure AI Services.
Power Platform.
ServiceNow integration patterns.
APIs and integration architectures.
Cloud-native platforms.

Business Skills

Strategic thinking.
Stakeholder management.
Executive communication.
Financial and commercial awareness.
Business case development.
Benefits tracking and reporting.

Preferred Qualifications

Degree in Computer Science, Engineering, Business, or related discipline.
Product Management certification.
Agile Product Owner certification.
Microsoft AI, Azure, or Power Platform certifications.
Experience delivering AI initiatives at enterprise scale.

Success Measures

First 12 Months

Established Automation & AI product strategy and roadmap.
Defined portfolio KPIs and governance processes.
Increased adoption of Automation & AI services.
Delivered measurable productivity and business benefits.
Improved customer and employee experience through AI-enabled capabilities.
Successfully launched new products, services, or AI agents.
Created a transparent demand management and prioritisation framework.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards, quarterly and annual rewards, and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Sharing knowledge

We organise several events and initiatives that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme to support your health and wellbeing.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, leadership programs, access to our learning platform and much more.

Pension and financial security

We offer various benefits to help our people save money for the long term an maintain financial security.

Time off to explore your creativity

Our people-driven internal core committees ensure that you taking time off work to invest and explore your creativity in various activities.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking.

What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.