Enterprise Architect - Artificial Intelligence

Computacenter Ltd • Bangalore Bengaluru

Bangalore Bengaluru

219766-en_GB

Life on the team

Define and govern the enterprise architecture for Artificial Intelligence, enabling AI capabilities to be adopted, governed and scaled securely across Computacenter. Shape AI roadmaps, principles, controls and transformation plan that align emerging AI capabilities with business outcomes, customer value and organisational change. Work across executive leadership, product teams, technology functions and business stakeholders to integrate AI across platforms including Microsoft Copilot, Azure AI Foundry, ServiceNow, Salesforce, SAP and Genesys.

What you'll do

Core Accountabilities

You will influence business and technology stakeholders to make informed decisions on AI adoption, balancing innovation, risk, cost, speed of execution and measurable value. You will stay current with AI, data, platform, security and regulatory trends, helping leaders understand both the opportunities and risks associated with AI-enabled transformation.

AI Enterprise Architecture

Define strategic architecture for generative AI, agentic AI, machine learning, intelligent automation, knowledge management, customer experience and digital workplace transformation.
Create and evolve AI roadmaps, architecture principles, governance frameworks, standards and guardrails that support secure, ethical, scalable and commercially sustainable AI adoption.
Work closely with product teams, Solution Architecture and delivery teams to ensure AI-enabled solutions are viable, secure by design, aligned with enterprise architecture principles and able to deliver required business outcomes.
Support business-led transformation programmes by translating AI strategy into practical platform choices, operating model changes, investment priorities and delivery roadmaps.
Ensure AI capabilities are integrated effectively across key enterprise platforms such as Microsoft Copilot, Azure AI Foundry, ServiceNow, Salesforce, SAP, Genesys, Fabric and Power Platform.
Lead architecture governance and assurance for AI-related change, ensuring controls, data usage, security, ethical considerations and risk decisions are appropriate and aligned with enterprise risk appetite.
Act as the bridge between business strategy and delivery teams, providing thought leadership, architectural decision-making and practical guidance on responsible AI adoption.
Contribute actively to CTO practice development, including EA tooling, reusable AI patterns, reference architectures and decision artefacts that support effective portfolio, platform and transformation planning.

Critical Success Factors

Clear alignment of AI architecture decisions with business strategy, customer outcomes, technology strategy, risk appetite and value delivery.
Quality AI roadmaps, principles, governance artefacts, reusable patterns and controls that guide portfolio and investment decisions.
Responsible, secure and ethical AI adoption embedded into business and technology change through practical standards and assurance.
Effective integration of AI capabilities across enterprise platforms including Microsoft Copilot, Azure AI Foundry, ServiceNow, Salesforce, SAP and Genesys.
Trusted relationships with executive leadership, product teams, technology functions, data, security and business stakeholders.
Ability to help programmes balance innovation, risk, cost and speed of execution while scaling sustainable AI capability.
Continuous learning and education, keeping pace with emerging AI technologies, regulations, market trends and enterprise architecture practices.

What you'll need

Essential

Proven enterprise architecture experience across business capability modelling, roadmaps, principles, standards, governance and technology strategy.
Deep understanding of AI and data-driven architectures, including generative AI, agentic AI, machine learning, intelligent automation and knowledge management.
Experience shaping AI roadmaps, governance frameworks, controls and transformation plans aligned to business outcomes and risk appetite.
Strong knowledge of Microsoft’s AI ecosystem, including Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI, Fabric and Power Platform.
Practical experience integrating AI capabilities across enterprise platforms such as SAP, Salesforce, ServiceNow and Genesys.
Knowledge of frameworks and methods including TOGAF, ArchiMate, SAFe, ITIL, FinOps, DevSecOps, Responsible AI principles, NIST AI RMF, ISO 42001 and ISO 27001.
Experience with enterprise architecture and modelling tools such as LeanIX, Ardoq, Bizzdesign, ArchiMate or Sparx EA.
Relevant professional accreditations desirable, such as TOGAF, CISSP, Azure Solutions Architect Expert, Azure AI Engineer Associate, Microsoft Applied Skills for Azure AI and Copilot technologies, SAFe and major cloud architecture certifications.
Ability to translate complex technical AI concepts into clear business outcomes for senior leaders and delivery teams.
Exceptional stakeholder management, executive communication, facilitation, negotiation, influencing and commercial awareness.

Leadership Requirements

Operates confidently from delivery teams through to CXO-level stakeholders, translating AI strategy, platform choices and risk considerations into clear business outcomes.
Combines strategic vision with pragmatic delivery capability, ensuring AI strategies can be turned into executable roadmaps and governed change.
Demonstrates strong influencing, coaching and facilitation skills across business, technology, product, data, security and vendor teams.
Shows intellectual curiosity, technology breadth, commercial awareness and credibility to engage directly with senior leaders and technical specialists.
Maintains a balanced view of innovation, risk, cost and speed of execution so that AI adoption delivers measurable and sustainable value.
Builds confidence across business and technology communities, helping the organisation navigate ambiguity and organisational change.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards, quarterly and annual rewards, and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Sharing knowledge

We organise several events and initiatives that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme to support your health and wellbeing.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, leadership programs, access to our learning platform and much more.

Pension and financial security

We offer various benefits to help our people save money for the long term an maintain financial security.

Time off to explore your creativity

Our people-driven internal core committees ensure that you taking time off work to invest and explore your creativity in various activities.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking.

What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.