Solution Director (Solution Sales, Cisco)

Computacenter North America • Atlanta, Chicago, Irvine, New York, Plano, San Francisco

Atlanta, Chicago, Irvine, New York, Plano, San Francisco
214812-en_US

About the role
The Solution Director is a strategic, customer-facing sales overlay role focused on unlocking growth within the Cisco customer base. Leveraging data-driven insights and deep knowledge of the Cisco portfolio, this individual identifies sales opportunities, accelerates deal cycles, and partners closely with account teams to develop targeted engagement campaigns. Their primary mission is to increase and accelerate revenue growth and deliver enhanced value to clients throughout the technology lifecycle. Travel to customer meetings may be required.

Salary range: $150K - $175K USD + Bonus


What you'll be doing

  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Opportunity Identification & Analysis
  • Analyze customer consumption, telemetry, renewal, and install base data to uncover expansion opportunities within the Cisco CX customer base
  • Leverage both Cisco and Computacenter tools to identify upsell and cross-sell signals
  • Segment and prioritize accounts based on sales potential, lifecycle stage, and existing entitlements
  • Sales Strategy & Campaign Execution
    • Develop and execute targeted sales acceleration strategies aligned with Cisco portfolio and CX offerings
    • Collaborate with internal sales account teams, customer success, and renewals teams to launch and execute data-driven campaigns
    • Align campaigns with Cisco rebates, promotions, and incentive programs to maximize profitability
  • Sales Enablement & Overlay Support
    • Serve as a Cisco sales subject matter expert (SME) and overlay to the sales team, guiding them on positioning Cisco offers that drive outcomes
    • Deliver training, playbooks, and pipeline guidance to help sales teams adopt CX lifecycle selling motions
    • Partner with Cisco account teams and CX specialists in coordination with Computacenter account teams to co-develop GTM plans and coordinate execution
  • Customer Engagement
    • Lead client-facing meetings as a trusted advisor to guide customers through the CX lifecycle value journey and qualify growth potential
    • Articulate business outcomes tied to Cisco solutions and how they align with customer business goals
    • Support renewal and expansion efforts by connecting Cisco CX insights to customer ROI and operational benefits
  • Reporting & Forecasting
    • Maintain a CX-specific opportunity funnel and regularly report on pipeline progression, campaign impact, and attainment against growth targets
    • Track measurable KPIs such as campaign success rate, attach rate, renewal velocity, and customer health metrics
  • Embrace and support Computacenter’s mission and core values.


What you have

  • Bachelor’s degree or equivalent experience required.
  • 10+ years of relevant experience in an IT environment
  • IT sales experience, selling multi-million dollar deals with gross profits of $2M plus
  • Legally eligible to work in the United States
  • Expertise in the latest technologies for designated specialty area.
  • Ability to build effective and constructive relationships.
  • Understand and appreciate competitors’ strategy.
  • Ability to resolve significant customer issues while moving the business forward.
  • Willingness to collaborate and share best practices.
  • Ability to lead formal negotiations to achieve successful outcomes for large value contractual sales.
  • Strong written and verbal communication skills.
  • Ability to use discretion and independent judgment.
  • Excellent interpersonal skills with the ability to present in a group setting.
  • Project a professional image and strong business savvy during customer interactions.
  • Knowledge of technology and the industry channel dynamics.
  • Possess a sense of urgency, strong organizational and follow-up skills.
  • Strong business sense

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

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