Lead Consultant (HCI SME)

Computacenter North America • Chicago, Irvine, Norcross, Plano, San Francisco

Chicago, Irvine, Norcross, Plano, San Francisco
215697-en_US

About the role
As a Computacenter Lead Consultant, you will deliver transformative Hyper-Converged Infrastructure (HCI) solutions for enterprise customers, leveraging platforms such as Nutanix, VMware vSAN, Dell VxRail, and Cisco UCS/UCS-X with Intersight management. This role requires deep technical expertise, strategic advisory capabilities, and the ability to lead complex design, implementation, and migration projects across multi-vendor HCI environments.
Along with implementing and assisting with designing single and multi-vendor technology solutions, you will work closely with industry-leading sales and technical teams to assess customer needs and create sustainable technology roadmaps. From strategy to fulfillment and managed services, you will help clients maximize their IT investments and achieve operational excellence.

Annual Salary range: $150K - $170K USD


What you'll be doing

  • Works closely with Consulting Engineers and Principal Consultants to deliver services that support company objectives and align with Winning Together values.
  • Develop as a technical leader in technology solutions by doing the following:
    • Receive mentoring from Principal Consultants for advancement.
    • Mentoring other Consulting Engineers.
    • Lead a team of resources on larger projects.
    • Review the deliverables of other Engineers, as appropriate.
    • Act as a point of escalation for Consulting Engineers.
  • Be regarded as a thought leader by recommending new technologies, best practices and tools that support the growth of the business
  • Assess customer environment and make design and solution recommendations.
  • Act as liaison between Pre-Sales and Delivery teams.
  • Provide design, deployment and implementation services of single or multi-vendor solutions.
  • Handle issues escalated by Consultants.
  • Troubleshoot multi-vendor issues, create remediation plans, and plan execution
  • Lead Project teams as assigned
  • Be current with vendor offerings and technology
  • Achieve and maintain Industry and Partner-focused certifications as it relate to your focus area(s)
  • Be available to meet the customer’s IT needs
  • Achievement of individual utilization targets
  • Embrace and support Computacenter’s mission and core values.
  • Collaborate with Consulting Engineers and Principal Consultants to deliver services aligned with company objectives and core values.
  • Lead design and deployment of HCI solutions including Nutanix, VMware vSAN, and Dell VxRail.
  • Plan, configure, and integrate Cisco UCS and UCS-X platforms with Cisco Intersight for centralized management, automation, and lifecycle operations.
  • Conduct infrastructure assessments and develop migration strategies for converged/HCI environments.
  • Provide technical leadership on large projects, mentor other engineers, and review technical deliverables.
  • Act as an escalation point for complex multi-vendor issues, develop remediation plans, and coordinate execution.
  • Collaborate with Pre-Sales to ensure proposed solutions align with delivery capabilities.
  • Troubleshoot performance, availability, and integration issues across compute, storage, and networking.
  • Stay current on emerging HCI technologies and vendor roadmaps, recommending enhancements and best practices.
  • Deliver detailed documentation, runbooks, and customer knowledge transfer sessions.


What you have

  • 5+ years of enterprise infrastructure implementation experience, including recent consulting engagements.
  • Proven expertise in Nutanix, VMware vSAN, and Dell VxRail deployment and optimization.
  • Advanced knowledge of Cisco UCS (B-Series, C-Series, UCS-X) and Cisco Intersight management.
  • Strong virtualization skills (VMware vSphere, AHV, ESXi) and storage protocol understanding (iSCSI, NFS, FC).
  • Professional certifications such as Nutanix NCP, VMware VCAP/VCIX, or Cisco CCNP Data Center preferred.
  • Subject matter expertise in HCI architecture, deployment models, and integration.
  • Ability to design and deploy complex multi-technology solutions.
  • Strong troubleshooting and problem-solving skills in large, complex environments.
  • Experience with automation tools and scripting for provisioning and lifecycle management.
  • Understanding of Disaster Recovery, Business Continuity, and Backup/Recovery best practices.
  • Excellent interpersonal, written, and verbal communication skills with proven client-facing confidence.
  • Legally eligible to work in the United States.
  • Proficiency in Hyper-convergence infrastructure, including vSphere, vSAN,
  • Continuous Learning: Industry trends, and emerging virtualization and networking technologies.
  • Subject matter expert within your focused technology stack
  • Ability to deploy complex multi-technology solutions
  • Ability to participate in the design of complex technical solutions and provide input into bid, project and technical documents
  • Ability to function within a large virtual technical team, with good negotiation skills and who is a self-starter.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to work independently.
  • Experience with Linux and shell scripting (bash/zsh/sh)
  • Experience with troubleshooting in large, complex environments
  • Experience and/or understanding of Disaster Recovery, Business Continuity, and High-Availability concepts
  • Experience and/or knowledge of current industry-accepted Backup and Recovery concepts and practices
  • Demonstrated confidence in leading customer-facing discussions.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

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