Director of Enterprise and Workplace Technology - Field Engineering

Computacenter North America • Atlanta, Chicago, Dallas, Irvine, Livermore, New York, San Francisco

Atlanta, Chicago, Dallas, Irvine, Livermore, New York, San Francisco
214851-en_US

About the role
The Director of Enterprise and Workplace Technology – Field Engineering is a senior leadership role responsible for defining strategy, driving execution, and fostering innovation across field engineering functions related to enterprise infrastructure and workplace technology.
This leader oversees a national team responsible for the deployment of structured cabling, wired and wireless networking, and workplace solutions in complex enterprise environments. The Director is accountable for delivery excellence, quality assurance, team development, and operational performance. The role requires close collaboration with cross-functional teams—including Sales, Solutions, PMO, and external partners—to ensure technical alignment with business objectives.

Annual Salary Range: $140K - $180K USD


What you'll be doing

  • Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Define and execute the enterprise and workplace infrastructure delivery strategy.
  • Ensure scalability, adaptability, and alignment with client needs and industry trends.
  • Build and lead a national team of field engineers, technicians, and implementation specialists.
  • Develop and manage training, onboarding, and career development programs.
  • Ensure operational efficiency, safety compliance, and effective resource utilization.
  • Oversee the successful delivery of workplace and enterprise infrastructure solutions, including:
  • Structured cabling (copper and fiber)
  • High-density wireless networks (Cisco, Meraki, Aruba)
  • Workplace endpoint solutions (desktops, laptops, peripherals)
  • Distributed network buildouts (IDF/MDF design, campus and remote connectivity)
  • Manage the full infrastructure lifecycle—from planning and installation through testing, documentation, and post-deployment validation.
  • Design and implement QA processes to ensure consistency, reliability, and standards compliance.
  • Conduct project audits, root cause analyses, and retrospectives to support continuous improvement.
  • Define and track performance metrics and reporting to ensure delivery success.
  • Collaborate with Sales and Solutions teams to scope and validate infrastructure and workplace projects.
  • Serve as a technical subject matter expert in client meetings, site assessments, and proposal development.
  • Review and approve technical documentation, including SOWs, cost estimates, implementation plans, and post-installation reports.
  • Manage relationships with OEMs and third-party service providers to ensure alignment with delivery expectations and service quality.
  • Evaluate and onboard new technologies that support and enhance field execution.
  • Embrace and support Computacenter’s mission and core values.


What you have

  • Bachelor’s degree in Information Systems, Engineering, or a related field (or equivalent experience).
  • 10+ years of experience in enterprise infrastructure or workplace technology delivery.
  • 5+ years of technical leadership experience in field engineering or large-scale infrastructure deployment.
  • Legally eligible to work in the United States
  • Proven expertise in structured cabling, enterprise networking, and workplace technology.
  • Demonstrated success in leading QA and governance programs across distributed teams.
  • Strong communication, stakeholder engagement, and problem-solving skills.
  • Certifications such as RCDD, PMP, CWNA, or Cisco/Meraki wireless credentials preferred.
  • Experience delivering infrastructure across enterprise campuses or distributed workplace environments.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

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