Lead Data Center Engineer

Computacenter North America • nationwide call

nationwide

212704-en_US

About the role
The Lead Consultant is responsible for leading project and program technical efforts, to ensure delivery of high-quality and consistent customer outcomes. The Lead Consultant is developing and implementing strategies and standards, while providing guidance and leadership to project and program teams, managing stakeholders, and coordinating with various service channels. Providing technical governance and continuously evaluating all aspects of project and program delivery to ensure success. This role has a data center focus.

This role requires 60-70% travel.

What you'll be doing

Responsible for overseeing the technical quality of outcome delivered to the customer.
Coordinate with all other delivery workstreams within account.
Serves as first escalation point for a project.
Interface with Computacenter PMO, Sales, Solution Sales, Consultancy, Integration Center, and onsite teams associated with a project.
Lead and engage with Consultancy SMEs as needed per project.
Interface with customer key technical stakeholders throughout the lifecycle of the project/program.
Accountable for customer signoff at technical closure.
Create technical documents required in each phase of the project – example Site Survey / Rack Design Documents and Technical Workbooks
Review/approve internal technical documents.
Deliver technical documentation to internal teams/Integration Center.
Review/train technical requirements within internal teams.
Engage in First Article Builds / Proof of Concepts.
Technical escalation point of contact from internal teams – Integration Center / Field Engineering / Consulting Team/ Low Voltage.
Provide vetting and oversight of onsite resources to ensure appropriate skillsets are leveraged to meet Computacenter’s implementation standards.
Provide technical support & guidance to onsite resources.
Responsible for Project Engineer performance appraisals.
Provide input for Statement of Work (SOW)/Level of Effort (LOE) for new and existing opportunities.
Embrace and support Computacenter’s mission and core values.
Note: Focus on project delivery and not Pre-Sales activity.

What you have

Bachelor’s degree or equivalent work experience in a technical field.
5-7 years’ experience in installing, configuring, enhancing and/or maintaining enterprise data center environments
Experience in datacenter solutions and holding associated certifications is a plus.
Experience in LV or AV solutions and holding associated certifications is a plus.
Legally eligible to work in the United States.
Strong interpersonal and communication skills with the ability to present in a group setting.
Professional self-starter, able to work collaboratively with others.
Expertise in the latest technologies for their practice, and the ability to communicate these different technologies in layman’s terms.
Highly organized and understanding of project implementation timelines & processes.
Competent to advanced skills with MS Excel & MS Visio.
Possessing sense of urgency with strong organizational and follow up skills.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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