As a Network & Security Solutions Architect, you will be an integral part of the Solutions Team, inside of the Computacenter sales organisation. You will oversee the architecture, technical engineering, and guide implementation of networking solutions throughout the entire project lifecycle, ensuring that our customers receive robust and scalable solutions tailored to their needs.
Your primary responsibility is to provide technical leadership, guiding critical decisions on the most vital components of the solutions we develop. From the initial proposal phase through to successful delivery, you will play a key role in shaping the direction and success of each project. Your expertise will be instrumental in aligning technical strategies with business objectives, ensuring that Computacenter remains a trusted partner for our customers' IT infrastructure needs.
What You will Do
Provide deep technical subject matter expertise, stay current on technical solutions and engage with our key Vendors (Cisco, Fortinet, Palo Alto Networks, …)
Provide technical marketing, thought leadership and related support
Delivering both internal and external updates to our portfolio
Assist in defining and delivering the Go to Market (GTM) strategy
Engage in key accounts, develop credibility and help build out technical solutions
Stay current on technical solutions and engaging with vendors.
Create in-depth technical design documentation and corresponding documents: technical presentation and Bill of Materials.
Attend Customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer
Provide design qualifications or opportunities and produce technical architecture/design documentation
Act as Design Authority for nominated key accounts
Work as technical designer on enterprise scale, mission-critical customer projects
Work with peers to advise and recommend on future technology and services
Maintain high level of industry awareness through training and self-development
Engage in, and manage Customer demonstrations and Proofs of Concept
Development of service offerings
Embrace and support Computacenter’s mission and core values
The Solution Architect is also involved in the pre-sales phases of our opportunities:
Analyze customer requirements and develop a fitting solution based on our proactive vendor portfolio
Participate in customer meetings to qualify and quantify potential opportunities and customer needs
Create the supporting technical collateral for our sales opportunities
Identify cross- and upsell opportunities
Provide input to the Solutions Sales teams to optimize customer budgets while keeping an eye on overall deal profitability (aim for win-win situations)
The Solution Architect is also involved in the post-sales tracks, by demonstrating the following responsibilities:
Being the glue between our sales teams and the technical delivery teams
Leading the handover process from the sales organization to the PS operations and PMO organization
Keeping technical ownership of our solution delivery and implementation, ensuring agreements are being met on the technical level
Providing a technical escalation point for our customers and consultants alike
Conducting quality assurance throughout the solution implementation up until project sign-off and handover to the customer operational teams