Director of Network Portfolio

Computacenter North America • Atlanta, Chicago, Plano

Atlanta, Chicago, Plano

214506-en_US

About the role
The Director of Network Portfolio is responsible for overseeing the strategy, development, delivery, and ongoing evolution of Computacenter’s managed services Network portfolio. The role consists of managing and directing a team of Product & Product Marketing Managers, collaborating with sales and the wider marketing team.

The Director of Network Portfolio will work closely with key internal & external stakeholders to shape and develop our portfolio with the relevant offerings and products. They will be required to monitor and analyze customer and market trends to ensure the Computacenter Managed Services portfolio remains competitive and relevant. They will be responsible for identifying and managing risks, ensuring compliance with industry regulations, managing budgets and financial performance. The role will influence and contribute to the divisional strategy, having authority for all aspects of business area and be fully accountable for actions and decisions of self and others.
Reporting to the Director of Portfolio and Design, the candidate will be required to play a key role in the management team, working alongside the other Managed Services Product Portfolio Directors.

Travel is required at least once a month to Europe mainly


What you'll be doing

  • Accountable for Network Managed Service portfolio, driving growth in this key portfolio area
  • Create future vision and direction for Group Managed Services Network portfolio
  • Build productive and collaborative relationships with key Stakeholders specifically Sales and other Portfolio teams in the group
  • Increase the profile of the Portfolio with Analysts and the market by engaging in studies, awards, and ensure there is a clear thought leadership and engagement strategy, (required to
    commission and produce credible con-tent) and must have an active profile and presence on LinkedIn
  • Lead team of Product Managers and direct Product Marketing Managers defining, developing and continuously evolving the Managed Service Propositions that make up the Computacenter portfolio
  • Drive organizational change within Portfolio Innovation & Management
  • Contribute to the wider Computacenter Managed Service business strategy and prioritize projects and objectives accordingly to meet divisional objectives
  • Influence across Group Technology Sourcing & Group Professional Services to achieve a common Computa-center goal and vision for Network portfolio
  • Take accountability for the delivery of business focused projects/deliverables to defined targets
  • Establishes productive relationships and networks at executive level to build and maintain customer relation-ships
  • Accountable for overall budget/ P&L ensuring that spend is in line with budget defined
  • Accountable for ensuring adoption of CC best practice and service offerings to ensure consistency of service
  • Creates advocates of our customers


What you have

  • Legally eligible to work in the United States
  • Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
  • Growth for Group Managed Services - Increasing the Managed Service Contract Base and Contribution
  • Utilization of standard service offerings in pipeline and contracts
  • Customer and analyst feedback on relevance of Managed Service portfolio, service offerings and service products
  • Return on portfolio development investment
  • Previous Leadership experience.
  • Experience of managing across cultures.
  • Ability to build effective and constructive relationships up to and including Senior Management level within any organization.
  • Fully qualified in relevant professional qualification and potentially post graduate qualifications.
  • Proven track record and experience of working in a challenging commercial environment.
  • Experience of managing P&L/budgets.
  • Methodology experience e.g. Prince2 TOGAF, ITIL
  • Experience of divisional area’s lifecycles, methodologies, tools and techniques.
  • Dealing with and influencing multi-tier management.
  • Experience of working at a strategic level to develop divisional strategy and enable the business to perform effectively.
  • Leadership of virtual teams across the globe
  • Ability to manage stakeholders in a highly political environment.
  • Understanding and appreciation of competitors and their strategy.
  • International travel mobility

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!