Managed Services Sales Specialist

Computacenter North America • Buffalo Grove

Buffalo Grove

215278-en_US

About the role
As a Computacenter’s Managed Services Sales Specialist, you will partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. This takes imagination, relentless client service, and the tenacity to enable our clients to achieve their goals and delight our customers. Our top-tier partnerships with leading-edge technology manufacturers keep us immersed across the broad spectrum of the IT ecosystem. May work 100% remote, but incumbents must live within normal commuting distance of the company’s office in Buffalo Grove, IL. Position requires traveling typically 2 days per week to Computacenter office locations and client sites throughout the United States.

What you'll be doing

Manage customer liaison to transact complex services and complex solution sales to maximize profit.
Responsible for sales documentation and methodology to enable the sales process and information.
Engage with appropriate resources and management to ensure solution meets customer needs.
Closes standard deals with a degrees of complexity and opportunities to maximize profitability.
Identify customer queries and resolve to enhance customer satisfaction.
Accountability for all operational transactions to ensure ownership of customer.
Proactively build customer contacts and rapport across a number of customers, levels and opportunities.
Identify a broad range of opportunities and customers to develop sales campaigns.
Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organization.
Identify and open opportunities across Embrace and support Computacenter’s mission and core values.

What you have

This position requires, at a minimum:

U.S. Bachelor's degree or foreign equivalent in Business, Information Technology, or related field;
3 years of experience in the job offered, or a related occupation;
Experience in strategic account management, including the use of CRM tools to track engagement and pipeline development;
Experience developing and delivering technical training programs focused on Managed Services methodologies;
Experience developing detailed technical proposals and RFP responses using ServiceNow, Azure, AWS, or similar; and
Knowledge of pricing models, SLAs, and service delivery metrics relevant to Managed Services.

Compensation and Benefits

The annual salary range for this position is equal to $128,000 - $158,000.

Computacenter offers medical and dental insurance, 401K, stock purchase plan, life insurance, employee assistance program and a generous amount of paid time off.

Why you should choose us

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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