Pre-Sales Solution Lead - ServiceNow

Computacenter (UK) Ltd • Hatfield, London, Salford

Hatfield, London, Salford

215152-en_GB

Life on the team

Due to the continued growth and success across our ServiceNow business, a new and exciting opportunity has arisen for an additional Solution Leader to join the UK ServiceNow sales team. The successful applicant will be responsible for helping Computacenter accelerate its ServiceNow offerings and support the ServiceNow Sales team to qualify and understand customers business challenges, build solutions that meets their needs, and create proposals that outline Computacenter’s ServiceNow solutions & services.

What you'll do

Drive ServiceNow campaigns into wider Computacenter customer strategy
Own the product relationship with a number of strategic customers, to support the development of further opportunity with a long-term path of growth.
Consultative engagement with Senior customer stakeholders, to understand key customer challenges and objectives. Provide leadership and direction on how ServiceNow can help unlock value.
Can articulate how ServiceNow fits into the broader technology landscape, to improve experience and support transformation to future ways of working.
Advise and guide on all aspects required to enable success of a ServiceNow transformation, including;
- Strategy and Capability roadmap
- Construct of the customers internal capability
- Appropriate Governance model
- Alignment with operating model
- Enablement & engagement requirements
Owning Sales Enablement messaging and content relating to our ServiceNow strategy within our Sector Sales teams, working with the ServiceNow Specialists to enable our Sector Sales teams.
Maintaining industry awareness and leveraging market knowledge to input into definition of Computacenter’s ServiceNow strategy.
Work closely with Computacenter’s ServiceNow delivery teams, to ensure project delivery is in line with customer strategic directive.
Contributes to strategic thinking and medium-term strategic direction within Computacenter’s ServiceNow offerings.
Collaborating with Computacenter’s Business Lines to identify and develop cross functional solution offerings.
Actively participates in Computacenter’s internal initiatives
Serves as a motivating role model and maintains the ability to support and coach less experienced team members, and cross functional teams.
Engaging with ServiceNow’s Solution and Product owners gaining early insight into new developments and opportunities, to enable the creation of new or innovative solutions Computacenter can take to market.
Collaborating with ServiceNow industry teams to improve and understand alignment with our shared customers.
Promote Computacenter’s capabilities into the Partner and Sales teams.
Attending and Representing Computacenter at Industry events, as the ServiceNow Lead Authority within our key markets.
Creating externally facing thought leadership collateral

What you'll need

A strong background in leading and implementing multiple areas of the ServiceNow platform, particularly the core applications underpinning IT Workflow .
Strong Leadership skills – capable of stepping into new environment and taking a leading role, with confidence and credibility, and must be capable of engaging passionately to bring people along the journey
Advanced relationship building skills – must have experience and confidence of building customer relationships a CxO and Director level
Advanced Consulting skills
Advanced Project Delivery experience – authentic and can talk from experience of delivering large complex implementations, ideally from the perspective of being a customer.
Strong Analytical skills
Highly motivated and result oriented
Strong communications & presentation skills
Strong structural work methods, multitasking and time management skills
Self-driven independent work ethic that drives internal and external accountability
Solid problem solving and assertive consultative skills
Skills in business process analysis
Proven ability to be hands on within a heavy workload environment
Must be a team player and able to work with and through others

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our salespeople are trusted with high-profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, the US and beyond. Learn, be inspired and help celebrate the success of your team and your colleagues.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Sharing knowledge

Our regular Sales Summits and Sales University events are there to help you keep one step ahead of the latest trends and updated on our capabilities and organisational performance. You also have access to accreditation programmes from our major technology partners.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have gone on to become some of the most successful leaders across the global industry – and we’re rightly proud of this.

Reward and recognition

Help our customers solve complex challenges in a changing world and you’ll be recognised and rewarded for your efforts. We offer an attractive, competitive pay structure and benefits package.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.