Lead Deal Architect

Computacenter (UK) Ltd • nationwide call

nationwide

209753-en_GB

Life on the team

At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.

We are currently seeking a Lead Deal Architect / Solution Manager with a focus on designing and developing tailored IT Managed Service Solutions to meet the unique needs of our clients. In this role, you will delve into understanding client requirements and create tailored solutions that effectively address their specific business challenges. Collaborating closely with clients and internal teams, you will be responsible for ensuring proposed solutions align with industry best practices whilst being mindful of cost implications and technological advancements.

Your responsibilities will also include collaborating with our sales and pre-sales teams to create engaging proposals and presentations that highlight the value of our solutions. Additionally, you will play a key role in shaping solution win themes, determining pricing strategies, and supporting negotiation efforts with clients.

If you’re seeking a career opportunity that presents meaningful challenges and opportunities for growth, and if you’re passionate about engaging with customers on both technical and business levels, this role could be a perfect match for you. We value personal and professional development and are excited to welcome individuals who want to contribute to diverse business projects while working alongside dedicated colleagues. If you’re in search of a collaborative environment that encourages growth and offers flexibility, don’t hesitate to apply and join us on this exciting journey.

What you’ll do

Team Leadership

Guiding the pre-sales team and collaborating effectively with subject matter experts as necessary to manage the Service Design process (incl. Due Diligence) to ensure internal and external milestones of a sales campaign are met.
Facilitating the service and commercial negotiations (with respect to the IT managed service design) with support from the sales and pre-sales teams.
Setting an example for Service Architects & Designers in terms of work ethics, engagement, and integrity.
Support and mentor more junior team members.

Qualification

Participate in the evaluation of opportunities and customer requirements against Computacenter’s capabilities and strengths.
Participate in customer-specific campaigns, coordination of marketing support, ensuring Computacenter brand compliance.
Solution strategy, architecture & design.
Support Sales to develop and implement an effective sales strategy.
Creation of solution strategies to align with / support the sales strategy.
Collaborate and coordinate with the overall pre-sales / pursuit / service design team.
Accountable for adherence to the established processes (incl. all appropriate documentation / artifacts and approval gateways) within the services solution design team.
Analysis and effective management of requirements and mapping against core Computacenter capabilities.
Development of IT managed service solutions aligned to standards where possible, and effectively managing variation from standard.
Accountable for overall deal cost and proactive management of risk and opportunity in a deal.
Support Sales Specialist in the assessment & validation of overall cost consolidation with respect to market / price benchmarks and target pricing.
Collaborate and coordinate the creation of a bid response that articulates agreed win themes, Computacenter value, and the return on investment to support the client’s internal business case.
Effective internal and external relationship management.
Navigation of IT managed service opportunities through deal assurance.
Support the Sales Specialist with navigation through internal governance.
Contribute to the creation of, and be a key member of the team, delivering presentations and supporting bid material at a senior customer level.

Contract Negotiation

Support the Sales Specialist and Group Legal with all commercial aspects and legal aspects of the contract.
Facilitate contract negotiation from a service perspective.

Delivery Initiation

Support Transition & Transformation during service delivery initiation and handover to Service Team after contract signature.

Proposition Development

Represent the customer perspective in the qualification and creation of new differentiating propositions.
Promote nominated Propositions into the sales force, working in tandem with the Service Design experts on that proposition to ensure awareness of market trends, customers' buying behavior, and competitor threats.

What you’ll need

Relevant experience in IT services, including 3 years in a pre-sales or solution management role in the managed service & outsourcing industry.
Knowledge of pre-sales / Solution Design Processes and ownership for decision-making for complex, international IT managed services engagements.
Experience of sales processes including ITT / RFP qualification, ITT / RFP responses, proposal development, presentations, contract negotiation, and closure.
Self-motivation and initiative.
Ability to inspire and lead teams.
Deep knowledge of IT and industry standards (for example, ITIL, IT4IT, LEAN).
Ability to build relationships and communicate effectively at senior / board levels.
Skill in influencing the sales team and customer through sound and well-structured thought processes supported where necessary with articulate and concise written work.
Skill in articulating value propositions against customer issues in support of the sales process.
Understanding of contracts and service contract structures for clients and external partners.
High level of competence and experience with technical writing.
Proficiency in writing IT managed service contract artefacts, including Schedules, Appendices, and document Contract Change Notifications.
High degree of strategic, analytical thinking and problem-solving capabilities.
Ability to remain focused and decisive in uncertain and unstructured situations.

Addional Information

Country: UK
Location: Hybrid - travel required
Hours: 37.5

Role Type: Permanent

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our salespeople are trusted with high-profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, the US and beyond. Learn, be inspired and help celebrate the success of your team and your colleagues.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.

Sharing knowledge

Our regular Sales Summits and Sales University events are there to help you keep one step ahead of the latest trends and updated on our capabilities and organisational performance. You also have access to accreditation programmes from our major technology partners.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have gone on to become some of the most successful leaders across the global industry – and we’re rightly proud of this.

Reward and recognition

Help our customers solve complex challenges in a changing world and you’ll be recognised and rewarded for your efforts. We offer an attractive, competitive pay structure and benefits package.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Pension and financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.

Flexible benefits

Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.