nationwide
220108-en_US

About the role

The ideal Candidate will have experience providing specialized support across Windows platforms, Linux and VMWare. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, while having the ability to assess and prioritize tasks without close supervision is essential.

What you'll be doing

  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Manage and deliver root cause assessments for complex technical issues
  • Define workarounds for known errors and spear head improvements
  • Partner with product management and development teams to bolster the end user experience
  • User-focused, analytical, and compelled to solve problem
  • Deliver automated solutions to large enterprise environment
  • Offering solutions and workarounds to incidents/problems
  • Working to SLAs and deadlines
  • Review of services and application delivery
  • Prioritizing and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keep up to date with advancements in technology
  • Work with a variety of customers to gain a detailed understanding of their requirements
  • Providing On-Call Out of Hours Support
  • Document writing / process creation
  • Embrace and support Computacenter’s mission and core values.

What you have

  • The Candidate should have experience in the following:
  • Microsoft Windows Server 2003/2008/2012, including clustering, Linux and VMWare
  • Designing, developing and deploying of technologies on Windows Platforms
  • Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Understands the interdependency between Active Directory, DNS and DHCP.
  • PKI and Certificate Management
  • Quest Tools (Active Roles, Change Auditor, Recovery Manager)
  • Anti-virus technologies (McAfee)
  • Microsoft Exchange 2010 / 2013
  • Microsoft Skype for Business 2015 (including Enterprise Voice)
  • Scripting (PowerShell)
  • Desirable
  • Windows Server 2016
  • Linux & VMWare Experience
  • Lumension
  • Titus
  • SCOM & SCCM
  • Microsoft Forefront suite (FIM/MIM)
  • Exposure to Citrix technologies
  • Exposure to Virtualization technologies (VMWare)
  • Understanding of encryption – Hard disk / removable media
  • Cloud Computing – Azure AD Connect, AD Sync
  • Server Hardware including Cisco UCS
  • Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; lifting of up to 50 pounds.

We’re a place where you can belong

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

We’re aware that fraudsters are using imposter websites, email addresses, and text messages to advertise fake job opportunities. Computacenter only advertises roles on this website, LinkedIn and our own social media accounts, and via carefully selected reputable third parties. We never interview or make offers of employment using instant messages or ask for money. Please remember to be vigilant. If you’ve received something and you want to make sure it’s genuine, please contact us.

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