Production Planner

Computacenter North America • Livermore

Livermore

218188-en_US

About the role

As the Production Planner you will be a part of the Computacenter Integration Center (IC) team. You will drive end-to-end execution across planning, order fulfillment, systems operations, and customer delivery. This role sits at the

center of cross-functional activity, ensuring alignment between program management, supply chain, warehouse operations, and customer-facing teams. You will own the integrity of the Production Schedules, translate demand into executable plans, and ensure orders move efficiently from intake through shipment and completion.

Success in this role requires a balance of strategic oversight and hands-on execution. You will proactively identify risks, blockers, and operational issues, particularly within SAP and order management workflows, while maintaining clear, consistent communication with stakeholders. As a key point of contact for both internal teams and external customers, you will drive accountability, manage expectations, and ensure a high-quality delivery experience.

This is a fast-paced, detail-oriented role ideal for someone who thrives in complex environments, enjoys problem solving, and can seamlessly navigate between systems, processes, and people to deliver results.

This position is an office-based position; Production Planners are assigned space at their Integration Center.

Annual compensation: $52K USD

What you’ll be doing

Own and maintain the Production Schedule, ensuring accurate, real-time tracking of status, milestones, and risks
Build and manage project timelines, support intake, kickoff, and execution of new orders and programs
Execute and troubleshoot activities, including managing outbound deliveries, resolving order issues, and handling returns
Lead Change Request (CR) lifecycle: tracking, prioritization, approvals, and execution with cross-functional teams
Manage RMA processes, including vendor coordination, status tracking, and stakeholder communication
The controlled onboarding of new Projects and Services into the Integration Center
Monitor daily operations, communicate blockers, and drive resolution across teams
Serve as a primary point of contact for internal customers, providing updates, documentation, and configuration follow-ups
Track shipments, logistics activity, and operational metrics; ensure documentation accuracy and approvals
Maintain operational trackers and ticketing systems (e.g., ServiceNow) for visibility and accountability

What you have

High school diploma or equivalent; bachelor’s degree preferred.
Minimum of 1-3 years of experience in supply chain, logistics, operations, or program management
Hands-on experience with SAP or similar ERP systems (order management, fulfillment, returns)
Experience managing cross-functional projects and driving execution across multiple stakeholders
Experience with ticketing and tracking tools (e.g., ServiceNow, Salesforce) is a plus
Legally eligible to work in the United States
End-to-end understanding of planning, order fulfillment, and logistics
Experience with order management, returns, and troubleshooting
Ability to manage timelines, priorities, and multiple workflows
Strong analytical skills with a proactive, solution-oriented approach
Works effectively across teams and stakeholders
Clear, concise updates to internal teams and customers
Ensures accuracy in data, schedules, and system updates
Thrives in fast-paced, deadline-driven environments
Excellent verbal and written communication skills
Able to work independently, as well as with peers
Strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, SAP,
Salesforce)

Why you should choose us

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term. disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

We’re a place where you can belong

At Computacenter, people matter. We value what makes you, you, and believe everyone should feel comfortable being themselves at work. Here, you’ll be recognised for your contribution, supported to grow, and welcomed into a vibrant, collaborative culture where you can experience a genuine sense of belonging - because when you thrive, we thrive.

You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values and bring the skills and experience we need.

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

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