PMO Practice Manager

Computacenter North America • Tulsa

Tulsa
210363-en_US

About the role
This Practice Manager manages the fulfillment of billable engagements and maintaining project profitability for the practice within a region. This position will also provide pre- and post-sales support to our Sales Team and strategize new ways to expand the business.

What you'll be doing

  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Sales:
  • Support sales team on proposal and solutions to customers.
  • Meet customers to understand user requirements and come out with proposals.
  • Prepare and/or reviews solutions proposals.
  • Work with vendors to generate leads.
  • Manages all technical, project management and scheduling aspects of a project:
  • Ensure all projects are properly scheduled and managed.
  • Participate in project Scope creation as needed and accurately assesses the time and resources required to fulfill services within this Practice.
  • Maintain technical relationships with key vendor partners at a region level.
  • Provides Pre-sales Delivery Support:
  • Utilize a logical problem-solving approach and clearly communicates the situation and proposed solution to the customer and to project and/or practice management.
  • Create or assist team members to create Statements of Work (SoWs).
  • Inspire trust in our internal and external customers by always conducting yourself in a professional manner.
  • Maintains technical expertise in practice area:
  • Develop and maintain skill set and product knowledge to maximize your value and to deliver quality services to our customers. This includes attaining designated certification requirements and attending product-specific training, reviewing technical literature, and obtaining hands-on experience.
  • Continue to develop personal training plan in accordance with your desires and the technical needs of Computacenter Fusionstorm Inc.
  • Teams with other Professional Services Leaders:
  • Coordinate with Regional Directors of Engineering and National Practice Director on scheduling of local resources to facilitate quick response to engineering needs in other regions.
  • Embrace and support Computacenter’s mission and core values.

What you have

  • Bachelor’s degree required.
  • 5-7 years of experience in Pre-Sale and Field Engineering for their practice.
  • Possess and be able to expand extensive knowledge about vendor partnerships and Computacenter Fusionstorm Inc solutions and be able to communicate these to the customers.
  • Legally eligible to work in the United States.
  • Expertise in the latest technologies for their practice, and the ability to communicate the different technologies in layman’s terms.
  • Must provide strong leadership including vision and promoting/leading change.
  • Must have the ability to gauge pipeline of Sales activity vs. Technology resource needs; interacting with the Sales team to fulfill opportunity requirements.
  • Strong interpersonal and communication skills with the ability to present in a group setting
  • Professional self-starter, able to work collaboratively with others.
  • Project a professional image and strong business acumen during customer interactions.
  • Good knowledge of the industry channel dynamics.
  • Possess a sense of urgency, strong organizational and follow up skills.
  • Prefer a strong working knowledge of MS-Office and Internet.

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!

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