Global Stock Level Manager MDS

Oversees the tracking of new IT hardware orders from procurement through to goods delivery at our warehouse partner while tracking the data/asset alignment across internal platforms and external partner platforms.

What you'll be doing

• Ensure global warehouse locations maintain optimal stocking levels of IT hardware.
• Proactively identify potential inventory shortages using forecasting tools and inventory metrics, and coordinate replenishment activities to prevent stockouts.
• Oversee the end-to-end ordering process from receipt to final arrival and booking.
• Oversee the creation and maintenance of technical equipment and asset tracking profiles inside SAP, Service Now and related inventory management systems.
• Prepare forecast data based on monthly call-offs and failure rates for review, alignment, and approval with Computacenter internal stakeholders.
• Perform daily audits and monitoring of worldwide IT asset stock levels.
• Reconcile inventory transactions, asset movements, and system data between internal systems and external partner systems (utilizing precision tag/serial number level checks).
• Monitor hardware throughput times across all storage locations.
• Proactively identify operational bottlenecks, highlight critical delays to stakeholders, and escalate to management when overruns occur, based on current inventory analysis and reliable data reports
• Monitor, track, and compare hardware equipment failure rates against calculated forecasting models to optimize global stock safety thresholds.
• Act as the primary operational communication bridge between external third-party logistics (3PL) partners and international business units.
• Drive timely information flow regarding process updates, system discrepancies, or logistics escalations.
• Organize and facilitate regular team and cross-functional project meetings.
• Operational Projects: Partner on internal continuous improvement initiatives aimed at expanding and optimizing existing hardware services, operational workflows, system transactions, and data interfaces.
• Delta Identification: Autonomously identify process gaps or system deltas at the site, ticket, or platform level and implement swift corrective actions.

What you have

• 5+ years preferred; 3+ years considered with progressive professional experience in a Supply Chain, Inventory Control, or IT Asset Management (ITAM) role.
• Direct experience within the IT services, technology hardware, or corporate infrastructure industries is highly preferred.
• Bachelor’s degree in supply chain management, Business Administration, Data Analytics, or a closely related commercial field (or equivalent practical experience).
• High proficiency with enterprise resource planning systems—specifically SAP and Service Now.
• Advanced proficiency with MS Excel (complex formulas, XLOOKUPs, pivot tables) and data visualization tools, specifically Power BI or MS Access, with a demonstrated ability to turn complex data into clear, real-time reports. AI experience within simplification is welcome.
• Exceptional written and verbal communication skills, with the ability to build collaborative relationships and confidently engage with internal and external partners at all organizational levels.
• Highly self-motivated with an independent, structured working style.
• Ability to remain resilient, flexible, and organized under pressure or in fast-paced environments.
• Flexibility and willingness to travel as required by the business.
• Legally eligible to work in the United States.