Communications Specialist

Computacenter North America • nationwide call

nationwide

211840-en_US

About the role
The Communications Specialist is integral to the development and dissemination of the company's communications, operating model and visual identity. Alongside producing and maintaining high-quality communication materials, this role includes documenting and maintain process efficacy, crafting supporting multimedia content, including video announcements and podcasts as applicable to function.

What you'll be doing

Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Embrace and support Computacenter’s mission and core values.
Process Collaboration and Project Management (50%)
- Liaise with Practices across the PS organization to identify and document the current state process landscape in such a way that supporting teams can collaboratively engage to offer process improvement recommendations and supporting action plans.
- Use strategic thinking approaches to shape process visualization and create management recommendations for action
- Develop initiative concepts to shape leadership ideas and envision a program of activity to support proposed initiative objectives
- Support initiatives to catalog and manage process maintenance, contributing to strategy and standards as needed
- Support Service Design and Catalog needs to ensure the methodology and supporting artifacts in use meet PS standards and reflect the value of the services being proposed.
- Manage project schedules for all engagements, maintaining high standards and meeting deadlines.
Multimedia Production (10%)
- Produce and edit videos for company announcements, tutorials, and promotional content, ensuring high production value and alignment with communication objectives.
- Record, edit, and publish podcasts, managing the technical aspects of sound quality and editing to produce engaging audio content.
UI Enhancements (20%)
- Implement UI design tweaks for reports and business applications to improve user experience and ensure consistent brand representation.
- Work with IT and development teams to apply UI improvements that are visually pleasing and functional.
Communication via Email and Multimedia (10%)
- Create and curate engaging email campaigns through Outlook or other mediums, targeting specific audiences with tailored messages.
- Distribute multimedia content, including video and audio, across platforms to maximize reach and engagement.
Content Creation and Design (10%)
- Create dynamic PowerPoint presentations with advanced design techniques that convey information effectively.
- Craft written content in English, ensuring it is articulate, engaging, and tailored to different platforms and audiences.
- Utilize Adobe Creative Suite for professional-grade graphics and visual elements in line with the brand’s aesthetic

What you have

Legally eligible to work in the United States
Bachelor’s degree in Business, Information Technology or related field, or equivalent experience
Background in Communication, Design and Documentation
Strong communication experience including Customer engagement
Strategic thinking and the ability to translate complex process-centric ideas into a program of activity that can be documented and operationally executed
Exceptional English writing skills, with the ability to produce clear, persuasive, and grammatically accurate content.
Expertise in Microsoft PowerPoint. Visio, Lucidspark or other Workflow design tools is mandatory.
Experience with Adobe Creative Suite for top-tier presentation and graphic design.
Some proficiency in video production, including filming, editing, and post-production, using tools like Adobe Premiere Pro and After Effects.
Familiarity with audio production for podcasts.
Knowledge of UI design principles and tools, with a focus on enhancing the user experience.
Strong communication abilities, capable of crafting clear, persuasive, and visually compelling narratives.
Experience presenting to a senior audience and with gathering requirements from directors and other executive roles.
Detail-oriented organizational skills, able to oversee multiple projects with varying deadlines.
Demonstrable portfolio of multimedia work, including video content and UI design projects.
Proven experience in managing communication campaigns and producing multimedia content.
Adobe Creative Suite certifications a plus.
A background in UI/UX design with practical experience in improving business application interfaces is a plus.

Why you should choose us

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Location