Technical Consultant - ServiceNow

Computacenter Ltd • Bangalore Bengaluru

Bangalore Bengaluru

211713-en_GB

Life on the team

Join a dynamic supportive team working together to solve strong technical challenges by building high-quality ServiceNow solutions. Established as one of the first ServiceNow partners in Europe and awarded the 2022 EMEA Elite Segment Partner of the Year, we have grown a team with strong expertise across every aspect of the Now Platform. Our customers look to us for advice, best practice, and well-designed implementations. As well as to solve enterprise-wide process challenges by bringing great user experiences. We are expanding our team of Senior Technical Consultants and are seeking individuals who want to grow with us and progress to become Technical Architects. Through real-world experience and participation in the Certified Master Architect and Certified Technical Architect programs, we offer abundant opportunities for our team members to develop their technical skills and gain client-facing experience.

What you’ll do

Delivering high quality ServiceNow implementations based on business process requirements.
Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation
Increasing application operating efficiency and adapting to new requirements, as necessary
Keep up to date with current and future market developments, technologies, product, and strategies.
Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer.
Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards.
Successful handover of technology to internal or customer support function
we’ll support you to Attain and retain ServiceNow Certifications and partner accreditations.

What you’ll need

5+ years of experience in the ServiceNow Application Development
Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques.
Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc.
Ability to provide technical leadership and support to Process Consultants.
Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team.
Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic)
Product line (CIS) accreditation preferred – Certified or pursuing.
Understanding of Software Development Lifecycle experience in Agile projects
Open and friendly personality, with ability to be customer facing.
Be self-managing and capable of working alone or as part of a team.

Experience & Education:

BE / BTech in Computer Science or related disciple
Strong knowledge of JavaScript, scripting, and web development.
Familiarity with ITSM processes and ITIL framework.

Certifications

ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards, quarterly and annual rewards, and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Sharing knowledge

We organise several events and initiatives that bring together the brightest minds in the business. Here you can learn new things, network, and celebrate success together.

Exciting digital technology

Challenging and rewarding projects: The range of technologies and industries that we are so diverse, that no two projects are alike. The result? A role for you that’s varied and provides the opportunity to expand your expertise and develop your career further.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme to support your health and wellbeing.

Personal development

We like to invest in our people. We offer training and technology certifications, mentoring and coaching, specialist or management careers, leadership programs, access to our learning platform and much more.

Pension and financial security

We offer various benefits to help our people save money for the long term an maintain financial security.

Time off to explore your creativity

Our people-driven internal core committees ensure that you taking time off work to invest and explore your creativity in various activities.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking.

What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

You Belong

At Computacenter, we celebrate differences and it’s important to us that we have a workingculture where you can be free to be yourself; in an environment where you feel valued,respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities’ employer, we’re committed to ensuring that there is fair andequal access to opportunities for everyone. Your application is considered on its meritsregardless of your age, ability, ethnicity, gender identity, marital status, pregnancy,parenthood, religion or belief, sexual orientation, veteran status, or any other characteristicsprotected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.