German Speaking Contract Manager

Computacenter Hungary Ltd. • Budapest

Budapest

211409-en_GB

Life on the team…

On a daily basis:

Management of the transition and BAU phases

Checking the requirements for contract fulfillment together with the responsible manager
Document checking (offer, order, calculation, special agreements) and plausibility check and potential request for all missing contract-relevant information.
Coordination of customer requirements within the scope of contract implementation
Interface management and contract administration
SPOC for the customer, worldwide CC internally and for the partners
Requirements for the implementation of the contract customer's reporting requirements deviate from the standard
Managing the particularly dynamic maintenance contracts
Incident clarification (customer escalations)
Change management from the customer, also with help from TCM Operations, to achieve contractual data quality
Request and approval process in Service Now – Smart Hub
Ensuring end to end data cleansing and data validation
Managed resold management responsibility
Ensuring that individual onboarding is carried out in Service Now – Smart Hub including support for the user
Creating individual reports based on customers and internal requirements
Ensuring and checking automated workflows in Service Now -Smart Hub
Customer system integration into Service Now -Smart Hub
Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation.
Project work and complementary tasks
Taking over individual project leads on a national and European level as well as worldwide customer projects
Continuous testing of the innovations and Ensuring data quality in Smart Hub
Golden Source Management between the customer, CC and partners

Communication and relationship network

Active, sustainable communication with the adjacent interfaces
Constant communication with TCM Operations, Core Business Team to ensure processes
Establishment and maintenance of relationship networks to the above-mentioned relevant interfaces to ensure a smooth process flow

You are the ideal candidate if...

You have 3+ years of experience as a Contract in Multivendor Workplace & Enterprise Maintenance Business.
You are fluent in English and German.
You are able to ensure complex service implementations in close cooperation with the customer's technical contacts.
You are able to work in a team and actively maintain open and constructive working relationships.
You have confident demeanor towards customers and manufacturers.
You are able to work predominantly independently.
You are able to think and act in a customer-focused way.
You have a high level of cost awareness / commercial know-how.
You have experience in Managing larger projects.

Why you should choose us

Open communication

We’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. We celebrate diversity and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Private Healthcare package.

Trainings and development opportunities

Your development is the key to our success! Our internal training team provides wide range of internal and external training opportunities to our people. In addition to that that there are more department specific career pathways too.

Flexible Cafeteria elements

After your probation period you have the chance to tailor the cafeteria package which suits you the best. You can choose from the various available elements.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Our Office

Located in the heart of Budapest, our Hungarian office is easily accessible from the city center by public transportation. We are surrounded by a range of different restaurants and are within walking distance from the Danube.