Resource Manager

Computacenter North America • Plano

Plano

210038-en_US

About the role

The Resource Manager will be responsible for assigning, allocating and tracking staffing demands for current and future projects. This includes both internal and outsourcing jobs. The Resource Manager will also assist in evaluating staff, developing staff through departmental rotation or project variety, and training and recruitment requirements.

Please note this is a temp to perm position

What you'll be doing

  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Understand the role and skill set needed for project workload.
  • Review forecast future staffing capacity demands and gaps (based on departmental manager’s workload planning).
  • Ensure systems are in place to capture the direct and indirect cost of resource usage.
  • Review master schedules for optimal resource usage (and track progress accordingly).
  • Identify and assign appropriate staff to meet project needs.
  • Assist with securing additional or temporary resources when needed (includes sub-contractors).
  • Account for current and future resource assignments.
  • Track trends in resource usage (and regularly report status and make recommendations).
  • Elevate deployment bottleneck issues to respective managers.
  • Redeploy staff as and when necessary reflecting changing project demands.
  • Recruitment and onboarding of new vendors (domestic and international).
  • Partner with Vendor Management to process corresponding vendor documentation.
  • Review project requirements (scopes of work, staffing plans, budgets, etc.) with project team.
  • Embrace and support Computacenter’s mission and core values.

What you have

  • Bachelor’s Degree
  • Must have 7+ years of Technology industry experience.
  • 5-10 years of experience managing teams in the delivery of engineering services within the IT, datacenter or networking industry or similar experience.
  • Must possess a proven track record of fiscal responsibility with managing resources and budget, a high level of professionalism as well as excellent communication and presentation skills.
  • Possess and be able to expand extensive knowledge about vendor partnerships and Computacenter Fusionstorm Inc solutions and be able to communicate these to other departments.
  • Legally eligible to work in the United States.
  • Must provide strong leadership including vision and promoting/leading change.
  • Strong interpersonal and communication skills (both verbal and written).
  • Professional self-starter as well as working collaboratively with others.
  • Ability to collaborate with internal departments effortlessly.
  • Ability to work with a cross-functional team that includes all levels of the organization.
  • Project a professional image and strong business acumen during customer interactions.
  • Familiarity with the technical concepts, terms and practices used in the assessment and implementation of Practice products and services.
  • Excellent computer skills including MS Office.
  • Familiarity with Microsoft Project and other Project Management tools preferred.
  • Ability to assess, create staffing plans and associated budgets within plan.

Why you should choose us

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

We are an award-winning employer!