Category Director

Computacenter North America • Buffalo Grove, Irvine, Norcross

Buffalo Grove, Irvine, Norcross

216665-en_US

About the role

The Category Director holds responsibility for the line of business teams within the Partner Management organization. The role builds relevant commercial partner relationships with manufacturers and distributors partners with the aim of achieving a commercial competitive advantage. The Category Director’s responsibility is split between Partner Management and Margin Control and People Management (of Category Managers). This role will influence and contribute to department strategy, have authority and responsibility for a significant area of work and be accountable for actions and decisions taken by self and subordinate

Annual salary range: $140K USD + Bonus


What you'll be doing

Leadership and Management (60%)

The Category Director will:

  • Be responsible and accountable for P&L target achievement and attainment of growth goals
  • Directly manage two or more full-time equivalent Category Managers
  • Coach, mentor, and lead the line of business team in driving high business performance
  • Develop staff, provide regular feedback and evaluate performance
  • Lead by example
  • Implement the strategic vision and operational delivery of the category (in line with Company objectives and in alignment to Strategic Sales Alliances), creating a culture where every team member contributes to personal and business success

Personal Business contribution (40%)

  • Senior relationship management with vendor partners / suppliers – Point of escalation for commercial and operational challenges and business improvement objectives
  • Commercial subject matter expert on large / complex deal negotiation for the category
  • High level engagement within Computacenter business units and sales teams for category area
  • Partnering with other category directors to drive complementary business solutions for Computacenter
  • Development of skills to be able to manage other categories as and when needed
  • Ensure top 5 vendors for business area have clear understanding of Computacenter business value proposition and operational procedures

Management/Business Focus

The Category Director will be accountable and responsible for team performance on:

  • Working with vendors to understand their business objectives and develop strategies and plans to support attainment of those objectives
  • Responsible for the development of plans that drive measurable improvement in vendor return (revenue, marketing rebates & soft rebates) that culminate in Category revenue and contribution growth.
  • Manage supplier/vendor performance to meet contractual obligations, deliverables and day-to-day operations to maximize customer service experience
  • Set and manage inventory stocking levels, whilst minimizing/eliminating risk
  • Publication of product information, price lists and pricing guidelines to support business
  • Manage product line analysis and market research to assist in identifying opportunities to gain market share and improve profitability.
  • Drive smart buying, deal buying and rebate annuity income to contribute to sustainable profitable business.
  • Communicate to all business areas strategic and tactical news updates utilizing relevant mediums (email, presentations, web etc)
  • Work closely with Marketing functions to contribute to campaigns
  • Work closely with e-commerce teams to contribute to exploiting web selling opportunities
  • PVC/MDF and Soft Doller Reconciliation
  • Improve stock turns and reduce working capital impacts
  • Manage and minimize risk with complex contract negotiations working in partnership with legal, Strategic sales Alliances

What you have

  • Ability to lead and manage a team, offering motivation, guidance & personal development.
  • Able to clearly articulate and well justify strategies and/or business plans
  • Ability to effectively present information and work cross functionally with groups of managers, customers, other employees, and Vendors/Suppliers
  • Ability to understand strategic objectives and develop plans to facilitate obtainment of those objectives
  • Excellent written, oral communication, commercial, analytical and negotiation skills.
  • Highly self-motivated & proactive approach to business development
  • Good knowledge of the IT market
  • Educated to degree level standard or has relevant experience
  • Experience in Product Marketing, Product Management, Sales or Procurement environments
  • Knows, applies and enforces rules, procedures, instructions, good practices and operating procedures
  • Performance Indicators · Ensures Partner Management SLAs, OLAs and KPIs are met · Maintains & improve supplier satisfaction levels · Understands and adhere to policies and procedures · Demonstrates winning together values
  • Experience of working at a strategic level to enable the Department to perform effectively.
  • Previous Leadership experience
  • Understanding and appreciation of competitors and their strategies
  • Comprehensive, long-term experience in leadership, coaching and motivation of teams
  • Excellent Relationship Management - ability to build and maintain a comprehensive network of internal and external stakeholders at employee, management and senior management levels
  • Strong ability and extensive experience to conduct very complex and significant negotiations
  • Sets the organizational vision and strategy, leads collaborative forums across the organization to create the foundation for achieving strategic goals.
  • Expert understanding of the relationship between key business drivers, and their application to business decisions
  • Develops strategy to implement lessons learned to future deals · Drives innovation in deal constructs with the business.
  • Is viewed as a figure of authority when terms and conditions are reviewed to provide commercial perspective
  • Maintains long term perspective to ensure negotiations enhance working relationships and maximize value for all parties
  • Builds and develops cross-functional teams that are widely respected for their overall contribution to the organization
  • Demonstrates expert ability to influence the organization and all stakeholders
  • Makes a positive impact in high-risk and highly complex situations

Why you should choose us

Freedom & trust

At Computacenter, you can really thrive by having the autonomy to do the right thing, for the long-term benefit of your customers in our unique can-do culture. Our Sales professionals are trusted with high- profile customers and manage large-scale, complex projects.

Your work. Your time

Our culture means that you’re free to decide how best to manage your time and workload. All that matters is that you’re delivering your best for our customers and that you pursue a healthy work/life balance.

Celebrating success

Our two-day annual Group Kick-off event is an international sales conference like no other! It’s a great opportunity to network with your peers from Europe, Asia, and beyond. Learn, be inspired, and help celebrate the success of your team and your colleagues.

Showing appreciation & having fun

Great performance is recognized, so too the willingness to help others. Our Bravo! and tenure recognition scheme schemes are just a taste of how we say thank you for all that you do. And when it comes to recognizing success, we love to celebrate. Our company and team events are legendary!

Open communication

Despite our size, we’re an open organization that doesn’t hide behind hierarchy. We communicate regularly, openly, and directly. For us, it’s about being straightforward, delivering, and doing the right thing. Essentially, we’re people dealing with people!

Inclusive workplace

People work best when they bring their whole selves to work; that’s why we see and value you as the individual you are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity, and promote inclusion within our industry.

Personal development

We offer unlimited opportunities for your personal growth and development with a structure that offers clear paths for progression. Our people have advanced to become some of the most successful leaders across the global industry – and we’re proud of this.

Health & wellbeing

Our people are our greatest asset, and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Program, a ‘Be well’ app (powered by Humanoo), Mental Health First Aiders, wellbeing webinars, wellness fairs, and much more.

Tuition reimbursement

Interested in continuing your formal education or pursuing various certifications? Computacenter provides up to $5,250 in tuition reimbursement for full time employees. We value continuing education, and this assistance includes tuition, books, registration fees, and more.

Pension & financial security

Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? For our people based in the US, we offer automatic enrollment onto our 401(k)-retirement plan with a company match. For our Canadian colleagues we offer enrollment onto a Registered Retirement Savings Plan provided by Canada Life where we’ll match 25% up to 6% of your base earnings. Irrespective of where you’re based, you’ll also have access to our financial advisors who can help you with your retirement planning needs.

Parental leave

If you’re expanding your family, you can utilize our parental leave program that provides twelve weeks of 100% paid leave for birthing parents, and two weeks of paid leave for non-birthing parents. Grow your family with peace of mind as you grow professionally with us.

Flexible benefits

We offer a wide range of benefits that you can tailor to fit you needs. In addition to great medical, dental, and vision coverage options, we also provide 100% company-paid life insurance, and short- and long-term disability insurance. Our easy to navigate employee benefits platform, you’ll have the opportunity to enroll in supplemental life insurance.

You belong

You belong

At Computacenter, we celebrate difference, and it’s important to us that we have a working culture where you can be free to be yourself. We provide an environment where you feel valued, respected, and supported to reach your full potential, and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access for everyone. Your application to join the team is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

We welcome applications from disabled people and accept applications in alternative formats.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years. Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Winning Together

How we work together

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We are an award-winning employer!