German Speaking International Customer Specialist

Computacenter Hungary Ltd. • Budapest

Budapest

186582-en_GB

Life on the team...

As an International Customer Specialist, you will be at the forefront of the customer experience, working with some of the largest global brands. You will support customers and their user across Europe and reduce the complexities of International trading.

On a daily basis:

You prepare customer facing quotations by working with our Partner network, ensuring best pricing, product availability and suitability
You keep contact with internal service providers to obtain information relating to the effective and accurate sales order processing, including validation of international ordering protocols for Export and Intra-EU shipments
You ensure the accurate & efficient sales order entry in accordance with customer specific SLAs and requirements, including any downstream management of own sales orders
You ensure correct product selection, based on rebates, pricing, availability & lead times, inventory, contract, customer requirements etc.
You support the maintenance of customer specific pricing & catalogues, linked to our customer facing eBusiness procurement tools
You need to proactively resolve and manage customer, account, order, and invoices queries (as received) promptly
You contribute and participate in continuous improvement and optimisation projects across the Group to deliver operational efficiencies that enhance the customer experience
You support standard customer reporting requirements as required (as identified through during the onboarding process)
You deliver an exceptional customer experience.

You are an ideal candidate if…

You have at least 1 year experience in a customer service related position
You are fluent in English and German
You have strong administrative and good communication skills
Ability to learn, develop and grow in a fast-paced environment
A high degree of adaptability and flexibility in your approach, with a proactive approach to continuous improvement
Ability to work in a team, on their own, with the ability to prioritise workload
Knowledge of the major IT manufacturers and their products.

You have an advantage if...

You are familiar with SAP
You have Quote order management experience
You have experience in Sales Support.

Why you should choose us

Open communication

We’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. We celebrate diversity and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Private Healthcare package.

Trainings and development opportunities

Your development is the key to our success! Our internal training team provides wide range of internal and external training opportunities to our people. In addition to that that there are more department specific career pathways too.

Flexible Cafeteria elements

After your probation period you have the chance to tailor the cafeteria package which suits you the best. You can choose from the various available elements.

You belong

At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.

The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

Our Office

Located in the heart of Budapest, our Hungarian office is easily accessible from the city center by public transportation. We are surrounded by a range of different restaurants and are within walking distance from the Danube.