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Join our Business Management Graduate Programme and step into the exciting world of Service Management—where people and technology come together to create real value. As a Graduate Service Manager, you’ll be working on some of our largest customer accounts, helping to deliver outstanding service and ensuring we meet our contractual commitments with confidence and care.
Service Management is all about building trusted relationships, solving problems, and keeping things running smoothly. You’ll be the link between our teams and our customers, some of the world’s greatest organisations, making sure everything we deliver adds real value. It’s a role that blends communication, collaboration, and leadership—perfect for those who love working with people.
From the moment you join, you’ll start learning how our business operates and how we support our customers through the use of tech, helping them to change the world. As your skills grow, so will your responsibilities—from leading monthly service reviews and managing reporting, to eventually owning full service lines. This is more than a graduate role—it’s a launchpad for a career where you’ll be supported, challenged, and empowered to grow.
Applications close on Monday 30 November 2026, but we encourage you to apply as soon as possible. We review applications on an ongoing basis and may close the programme early if we receive a high level of interest.
We recognise that our success is built on the talents of our people. That's why we're committed to ensuring you're fairly rewarded for your efforts, both through competitive salaries and a range of personalised benefits.
Join us for a dynamic 6-week induction where you'll get to know the ins and outs of Computacenter – what we do, how we do it, and why it matters. From day one, you'll be supported with structured, role-specific training designed to help you grow. And once you’ve completed the programme, clear pathways for progression mean your journey is just getting started.
You won’t be navigating your journey alone. From day one, you’ll be supported by a dedicated buddy, coach and mentors who’ll help you settle in, understand the role of a Service Manager, and unlock your potential. Whether it’s building confidence, gaining clarity or planning your next steps, we’re here to help you grow — both professionally and personally.
From day one, you'll have the opportunity to connect with senior leaders across the business, including our CEO and UK Managing Director. You'll also spend time with members of the Service Management leadership team, who will share their experience, provide feedback and support your development throughout the programme. It's a great opportunity to learn more about the business, build your network and gain valuable insight into your future career.
You'll have the opportunity to achieve ITIL accreditation, a globally recognised framework for IT Service Management. Alongside this, you'll benefit from external training designed to build your knowledge, skills and understanding of Service Management, helping you develop the experience needed to succeed in the role.
You’ll join a vibrant community of early professionals across Computacenter in Europe, sharing experiences, ideas and support as you grow. You’ll also attend regular external events with some of our strategic partners — giving you the chance to expand your network, gain fresh perspectives and connect with the wider industry.
We believe people do their best work when they feel seen, heard and valued — that’s why we welcome you as the unique individual you are. At Computacenter, we offer a workplace where you can truly belong. We take a genuine interest in you that goes beyond your skills and experience. Our Employee Impact Groups champion best practice, celebrate diversity and actively promote inclusion across our business and the wider industry.
We offer two entry pathways onto our Business Management Graduate programme, depending on whether you’re a recent graduate or you’re an individual with 2-3 years’ experience in a Customer facing or related environment (in which case a degree is not a requirement).
If you’re a recent graduate with a degree in any subject — and any classification — we’d be delighted to hear from you. What matters most is your ambition, curiosity and drive to succeed.
No problem! If you’ve got 2–3 years’ relevant experience in a customer-facing role, we’d love to hear from you. We’re looking for people with drive, curiosity and potential - not just qualifications.
Our Business Management Graduate Programme is built entirely around you. While the structure of the programme may vary slightly from one year to the next, here is an outline of what you can typically expect:
Welcome to the start of something exciting. This is where your story begins—your first step into the world of Service Management at Computacenter. You’ll dive into who we are, what we do, and how we help our customers unlock the power of technology to drive change, empower people, and make a real-world impact.
Now it’s time to get closer to the action. You’ll step into the heart of the customer experience. And it’s where you’ll start making a difference. You’ll begin to explore the customer account you’ll be aligned to—understanding the services we deliver and why they’re vital to keeping our customers switched on, successful and supported. It’s your chance to see the real-world impact of technology and begin building trusted relationships that matter.
This is where things get strategic—where you start to see the bigger picture and understand your role within it. You’ll explore how we deliver value for our customers—not just through tech, but through the services and solutions that keep our customers moving forward. As you deepen your understanding of our service portfolio, you’ll start building the commercial awareness and start connecting the dots between what we do and why it matters.
With growing confidence and insight, you’ll learn how to spot opportunities to improve, innovate and influence. You’ll develop the confidence to present your ideas, gain buy-in from key stakeholders, and help shape solutions that make a real impact. It’s your chance to spark progress and show what you’re made of.
Step up and lead with confidence as you take ownership of key customer account activities, applying everything you’ve learnt to deliver results. You’ll continue building your service knowledge while growing personally and professionally—ready to take on bigger challenges.
Completing the programme is just the beginning. You’ll be ready to launch a rewarding career as a Service Manager—trusted to lead customer relationships and drive real outcomes. With clear pathways for growth, you’ll take on a broader, more diverse portfolio of accounts, expand your influence, and keep building your expertise.
Meet our CEO, Mike Norris, as he shares the story behind our Winning Together values.
These values aren’t just words on a wall—they’re the foundation of everything we do. Built on trust, teamwork, and a shared drive to succeed, Winning Together reflects how we support each other, celebrate our differences, and grow stronger as one team. It’s how we’ve built Computacenter, and it’s how we’ll keep growing—together.
At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.
As a proud equal opportunities employer, we’re committed to ensuring that fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.
We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.
The Business Management Graduate Programme is designed to stretch your thinking, build your confidence, and help you develop the skills that matter most—both professionally and personally.
Applications open on 23 September 2026 and are due to close on 30 November 2026. We encourage you to apply as soon as possible, as we review applications throughout the application period and may close the programme early if we receive a high level of interest.
The early stages of our selection process will take place between September and December 2026, with our Assessment Centre scheduled for February 2027.
Successful candidates will start the programme on 6 September 2027.
Just fill out our online application form, upload your CV, and answer a few quick questions to help us get to know you. Once we’ve received your application, we’ll take a look and see how your skills and interests match up with what we’re looking for. If everything lines up and you meet the programme criteria, we’ll invite you to the next stages.
You'll be invited to a short 10–15 minute call with one of our recruiters. This is an opportunity for us to learn more about your interest in the programme and for you to ask any questions about the role or recruitment process. If successful, you'll progress to the next stage of the selection process.
You'll be invited to complete an online assessment designed to help us understand your potential and the key behaviours we look for in our graduates. You'll have seven days to complete it, and it should take around 35–45 minutes. The assessment includes a short case study and a series of questions that help us understand how you approach different situations, solve problems and communicate your ideas.
If successful in the online assessment, you'll be invited to complete a short video interview. You'll have seven days to submit your responses to a small number of questions, helping us learn more about your motivation, communication skills and interest in the programme. Once we've reviewed your submission, we'll let you know whether you've progressed to the final stage of the selection process.
You’ll be invited to a virtual interview with one of our Service Managers. While the interview will focus mainly on competencies, we’re also keen to hear about your motivation, any relevant experience, or your drive to succeed in this role. It’s a brilliant opportunity for you to learn more about us, and for us to get to know you. We’ll let you know whether you’re progressing to the next stage as soon as we practically can after your interview.
You’re nearly there! The Assessment Centre is your final step — held at Computacenter’s UK and Group HQ in Hatfield, Hertfordshire. The experience kicks off with an overnight stay, including dinner with our senior leadership team — a great chance to connect, ask questions and get inspired. The following day, you’ll take part in a fast-paced, interactive programme packed with group challenges, individual tasks, interviews and presentations. Everything is designed to help you showcase your strengths in front of expert assessors from our Service Management team.
We’re open-minded about your academic background. If you’ve got a degree—any subject, any classification—you’re welcome to apply. What matters most is your drive to grow, learn, and make an impact.
If you don’t hold a degree, that’s not a problem! We welcome applications from non-graduates for our Business Management Graduate Programme provided that you’ve 2-3 years’ relevant experience in a customer facing or similar environment.
Applications for our 2026 intake will close by 30 November 2026 — but don’t wait until the last minute! We may close the window earlier if we receive enough applications, so we recommend applying as soon as you’re ready.
We'll run the early stages of our selection process between September and December 2026. Once you've applied, you'll be invited to complete a series of assessments designed to help us get to know you better.
If you're successful at each stage, you'll be invited to our final Assessment Centre, which will take place in February 2027.
We know waiting can be tough, so we'll keep you updated regularly and aim to move things along as quickly as we can.
We recommend smart business wear — think polished, professional, and confident. It’s your chance to make a great first impression, so dress in a way that helps you feel your best.
If you have a disability, health condition, or are neurodiverse, we want to make sure you feel confident and supported throughout the process. Just let us know when you apply, and our recruitment team will work with you to understand your needs and arrange any reasonable adjustments to help you perform at your best. We’re here to help!
We’ll keep you in the loop throughout your journey with us. At every stage of the selection process, we’ll let you know whether you’re moving forward. Because our Early Careers programmes are super popular, we’re only able to offer detailed feedback if you reach the assessment centre but aren’t successful.
If you successfully complete the assessment centre, you’ll begin your exciting journey into the world of Service Management on 6 September 2027—a great time to connect with your cohort, settle in, and start building your future.
Definitely. We get that stepping into a new role can feel overwhelming, so we’ve designed an induction experience that helps you feel confident from day one. You’ll join other successful applicants for a full introduction to Computacenter, giving you the chance to learn, connect and settle in together. It’s a brilliant way to meet your peers, build your network, and start making an impact straight away.
Your location will depend on business need. Wherever you’re placed, you’ll be part of a supportive team environment, with opportunities to collaborate, build connections and grow your career — both on-site and beyond.
Yes, you can use AI tools to help you research Computacenter, learn more about the role, and prepare for assessments and interviews. However, your application should reflect your own experiences, skills, and motivations. We want to understand who you are and what you could bring to the programme, so any information you submit should be authentic and genuinely represent you.
