Start Strong. Lead Early.Shape the Future.
Join our Professional Business Management Graduate & Associate Programme
Connect. Lead. Grow.
Join our Business Management Graduate & Associate Programme and step into the exciting world of Service Management—where people and technology come together to create real value. As an Associate Service Manager, you’ll be working on some of our largest customer accounts, helping to deliver outstanding service and ensuring we meet our contractual commitments with confidence and care.
Service Management is all about building trusted relationships, solving problems, and keeping things running smoothly. You’ll be the link between our teams and our customers, some of the world’s greatest organisations, making sure everything we deliver adds real value. It’s a role that blends communication, collaboration, and leadership—perfect for those who love working with people.
From the moment you join, you’ll start learning how our business operates and how we support our customers through the use of tech, helping them to change the world. As your skills grow, so will your responsibilities—from leading monthly service reviews and managing reporting, to eventually owning full service lines. This is more than a graduate role—it’s a launchpad for a career where you’ll be supported, challenged, and empowered to grow.
Applications are set to close on Friday, 5 December 2025. But apply as soon as you can - we might close applications early if we receive enough interest.
Exciting benefits for you
We recognise that our success is built on the talents of our people. That's why we're committed to ensuring you're fairly rewarded for your efforts, both through competitive salaries and a range of personalised benefits.
Kickstart your career with confidence
Join us for a dynamic 6-week induction where you'll get to know the ins and outs of Computacenter – what we do, how we do it, and why it matters. From day one, you'll be supported with structured, role-specific training designed to help you grow. And once you’ve completed the programme, clear pathways for progression mean your journey is just getting started.
Support that sets you up for success
You won’t be navigating your journey alone. From day one, you’ll be supported by a dedicated buddy, coach and mentors who’ll help you settle in, understand the role of a Service Manager, and unlock your potential. Whether it’s building confidence, gaining clarity or planning your next steps, we’re here to help you grow — both professionally and personally.
See the bigger picture, up close
From day one, you’ll be given rare access to the people driving our business forward — including our CEO and European Managing Director. You’ll also regularly engage with the Service Management senior leadership team, who’ll offer personalised feedback and guidance to help accelerate your development. It’s a chance to learn from the best, be seen, and start building your future with purpose and impact.
Get accredited, get ahead
You’ll gain industry-recognised ITIL accreditation — a globally respected framework for managing IT services effectively. Alongside this, you’ll access high-quality external training that builds the skills, knowledge and mindset of a standout Service Management professional. It’s not just about learning — it’s about equipping you to lead, make an impact, and take your career further.
Be part of something bigger
You’ll join a vibrant community of early professionals across Computacenter in Europe, sharing experiences, ideas and support as you grow. You’ll also attend regular external events with some of our strategic partners — giving you the chance to expand your network, gain fresh perspectives and connect with the wider industry.
Be yourself, be valued
We believe people do their best work when they feel seen, heard and valued — that’s why we welcome you as the unique individual you are. At Computacenter, we offer a workplace where you can truly belong. We take a genuine interest in you that goes beyond your skills and experience. Our Employee Impact Groups champion best practice, celebrate diversity and actively promote inclusion across our business and the wider industry.
Ready to join this one-of-a-kind programme? Now’s the chance
We offer two entry pathways onto our 2026 Business Management Graduate & Associate programme, depending on whether you’re a recent graduate or you’re an individual with 2-3 years’ experience in a sales or related environment (in which case a degree is not a requirement).
Have a degree already or you're in your final year at university?
If you’re a recent graduate with a degree in any subject — and any classification — we’d be delighted to hear from you. What matters most is your ambition, curiosity and drive to succeed.
Have some experience, but no degree?
No problem! If you’ve got 2–3 years’ relevant experience in a customer-facing role, we’d love to hear from you. We’re looking for people with drive, curiosity and potential - not just qualifications.
The programme
Our Business Management Graduate & Associate Programme is built entirely around you. While the structure of the programme may vary slightly from one year to the next, here is an outline of what you can typically expect:
Milestone 1
Welcome to the start of something exciting. This is where your story begins—your first step into the world of Service Management at Computacenter. You’ll dive into who we are, what we do, and how we help our customers unlock the power of technology to drive change, empower people, and make a real-world impact.
Milestone 2
Now it’s time to get closer to the action. You’ll step into the heart of the customer experience. And it’s where you’ll start making a difference. You’ll begin to explore the customer account you’ll be aligned to—understanding the services we deliver and why they’re vital to keeping our customers switched on, successful and supported. It’s your chance to see the real-world impact of technology and begin building trusted relationships that matter.
Milestone 3
This is where things get strategic—where you start to see the bigger picture and understand your role within it. You’ll explore how we deliver value for our customers—not just through tech, but through the services and solutions that keep our customers moving forward. As you deepen your understanding of our service portfolio, you’ll start building the commercial awareness and start connecting the dots between what we do and why it matters.
Milestone 4
With growing confidence and insight, you’ll learn how to spot opportunities to improve, innovate and influence. You’ll develop the confidence to present your ideas, gain buy-in from key stakeholders, and help shape solutions that make a real impact. It’s your chance to spark progress and show what you’re made of.
Milestone 5
Step up and lead with confidence as you take ownership of key customer account activities, applying everything you’ve learnt to deliver results. You’ll continue building your service knowledge while growing personally and professionally—ready to take on bigger challenges.
Upon completion
Completing the programme is just the beginning. You’ll be ready to launch a rewarding career as a Service Manager—trusted to lead customer relationships and drive real outcomes. With clear pathways for growth, you’ll take on a broader, more diverse portfolio of accounts, expand your influence, and keep building your expertise.
Our Winning Together values
Meet our CEO, Mike Norris, as he shares the story behind our Winning Together values.
These values aren’t just words on a wall—they’re the foundation of everything we do. Built on trust, teamwork, and a shared drive to succeed, Winning Together reflects how we support each other, celebrate our differences, and grow stronger as one team. It’s how we’ve built Computacenter, and it’s how we’ll keep growing—together.
Diversity and Inclusion
At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.
As a proud equal opportunities employer, we’re committed to ensuring that fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.
We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.
Ready to grow, challenge yourself, and shape your future?
The Business Management Graduate & Associate Programme is designed to stretch your thinking, build your confidence, and help you develop the skills that matter most—both professionally and personally.
Our selection process is more than just a step towards joining Computacenter—it’s a chance to explore what drives you, discover more about yourself, and connect with people who are passionate about making a difference. You’ll gain insights into our culture, values, and the kind of work we do, while also reflecting on your own strengths, ambitions, and potential.
Key dates to keep in mind
Applications open early September and are scheduled to close 5 December 2025. However, they may close earlier if we receive enough applications.The initial stages of our selection process run from September to December.The assessment centre will take place sometime in February or March 2026.The programme will start on 7 September 2026.
Stage 1- Online Application
Just fill out our online application form, upload your CV, and answer a few quick questions to help us get to know you. Once we’ve received your application, we’ll take a look and see how your skills and interests match up with what we’re looking for. If everything lines up and you meet the programme criteria, we’ll invite you to complete an online assessment designed to explore your strengths and potential.
Stage 2 - Competency Test
You’ll be invited to complete an online assessment designed to explore your potential and the key behaviours we look for in successful Service Managers at Computacenter. You can complete it at your own pace—whenever works best for you.
Stage 3 - Video Interview
Once you’ve completed our Competency Test, you’ll get a link to our video interview platform. You’ll then record a short video (around 3 minutes), answering 1–3 quick-fire questions — with up to 1 minute to respond to each. Once submitted, our experienced Service Managers review your answers and we then let you know if you’re moving forward to the next stage.
Stage 4 - Virtual Interview
You’ll be invited to a virtual interview with one of our Service Managers. While the interview will focus mainly on competencies, we’re also keen to hear about your motivation, any relevant experience, or your drive to succeed in this role. It’s a brilliant opportunity for you to learn more about us, and for us to get to know you. We’ll let you know whether you’re progressing to the next stage as soon as we practically can after your interview.
Stage 5 – Assessment Centre
You’re nearly there! The Assessment Centre is your final step — held at Computacenter’s UK and Group HQ in Hatfield, Hertfordshire. The experience kicks off with an overnight stay, including dinner with our senior leadership team — a great chance to connect, ask questions and get inspired. The following day, you’ll take part in a fast-paced, interactive programme packed with group challenges, individual tasks, interviews and presentations. Everything is designed to help you showcase your strengths in front of expert assessors from our Service Management team.
Frequently Asked Questions
What qualifications do I need to apply?
We’re open-minded about your academic background. If you’ve got a degree—any subject, any classification—you’re welcome to apply. What matters most is your drive to grow, learn, and make an impact.
Can I apply for a job if I don’t meet the academic requirements?
If you don’t hold a degree, that’s not a problem! We welcome applications from non-graduates for our Service Management Graduate Programme provided that you’ve 2-3 years’ relevant experience in a sales or similar environment.
What is the application deadline?
Applications for our 2026 intake will close by 5 December 2025 — but don’t wait until the last minute! We may close the window earlier if we receive enough applications, so we recommend applying as soon as you’re ready.
How long will the selection process take?
Applications open in September 2025 and close by 5 December 2025 — but be aware, we may close applications earlier if we receive a high volume, so don’t wait too long to apply!
Once you’ve applied, you’ll be invited to complete a series of assessments. If you’re successful at each stage, you’ll be invited to a final assessment centre, usually held in [insert month] and [insert month].
We know waiting can be tough, so we’ll keep you updated regularly and aim to move things along as quickly as we can.
What should I wear to the assessment centre?
We recommend smart business wear — think polished, professional, and confident. It’s your chance to make a great first impression, so dress in a way that helps you feel your best.
What support is available during the recruitment and selection process?
If you have a disability, health condition, or are neurodiverse, we want to make sure you feel confident and supported throughout the process. Just let us know when you apply, and our recruitment team will work with you to understand your needs and arrange any reasonable adjustments to help you perform at your best. We’re here to help!
Will I receive feedback on my application?
We’ll keep you in the loop throughout your journey with us. At every stage of the selection process, we’ll let you know whether you’re moving forward. Because our Early Careers programmes are super popular, we’re only able to offer detailed feedback if you reach the assessment centre but aren’t successful.
Is there a set time of year when new starters begin?
If you successfully complete the assessment centre, you’ll begin your exciting journey into the world of Service Management on 7 September 2026—a great time to connect with your cohort, settle in, and start building your future.
Will I have an induction before I start?
Definitely. We get that stepping into a new role can feel overwhelming, so we’ve designed an induction experience that helps you feel confident from day one. You’ll join other successful applicants for a full introduction to Computacenter, giving you the chance to learn, connect and settle in together. It’s a brilliant way to meet your peers, build your network, and start making an impact straight away.
Where will I be based?
Your location will depend on business need. Wherever you’re placed, you’ll be part of a supportive team environment, with opportunities to collaborate, build connections and grow your career — both on-site and beyond.
We are an award winning employer!
