Technical Analyst - Asset Management

Computacenter Ltd • Bangalore, Bangalore Bengaluru

Bangalore, Bangalore Bengaluru

211009-en_GB

Life on the team

Are you passionate about ITIL Processes and ready to explore your capabilities?
We are a rapidly growing team, and we support UK, Germany, US and other regions, managing various IT infra projects/ programs. We provide a platform which lets you explore and utilize your talent and skill into IT Asset Management as service domain.
Team: GMS IN - DC Asset and Config Management, Digital Control
Role: IT Asset Management
Location - Bangalore

What you’ll do

Strong in the lifecycle of Hardware asset management (HAM) processes
Possess end to end understanding in CMDB; preferably, having a prior understanding in defining and maintaining CMDB.
Should possess managing remote asset management activities for external customers cut across in global locations.
Perform verification and regular audits of CMDB information.
Ensure the linkage between CMDB and ITIL Processes, such as Incident, Problem, Change, Service Catalogue and Financial Management are maintained and offer optimum value.
Works with functional management, vendor management and contract management functions to review technology resources (hardware / software), configuration, and vendor purchase agreements.
Establishes linkage with configuration management, budgeting and procurement processes to track asset acquisition, utilization, configuration and retirement of assets.
Oversees the delivery of IT asset and configuration reports, including management reports (SLAs and KPIs)
Shall also work closely with the customer/stakeholders to develop recommended practices and continual improvement around the IT asset management processes.
Maintains working knowledge of IT asset and configuration management industry practices.
Maintain IT asset and configuration management procedures and monitors compliance with IT asset management policies, procedures and standards.
Performs IT risk assessments on key IT infrastructure assets, as needed.
Implements procedures for information asset protection standards, as needed.
Maintains and implements enterprise-wide infrastructure asset logging procedures.
Periodically conduct change audit compliance to improve the overall effectives of the asset management process.

What you’ll need

We are looking for resource with minimum 4yrs to 7yrs experience in Asset Management.
Good understanding of ITIL and service management principals.
Excellent team worker, able to work in virtual global teams in a matrix organization.
ITIL v3/v4 foundation certified (mandatory).
Shall possess excellent soft skills as this is a direct client facing role.
Open to learning ITIL Processes within DC.
Willing to work on multiple accounts.

Why you should choose us

Freedom & trust

You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

Showing appreciation & having fun

Great performance is recognised, so too is the willingness to help others. Our Bravo! Awards, quarterly and annual awards, and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!

Working with the best

Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

Inclusive workplace

People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest in you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.

Health & wellbeing

Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme to support your health and wellbeing.

Pension and financial security

We offer various benefits to help our people save money for the long term an maintain financial security.

Time off to explore your creativity

Our people-driven internal core committees ensure that you taking time off work to invest and explore your creativity in various activities.

Winning Together

At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.

As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking.

What’s the secret of our success? Quite simply, it’s our people. The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.

You Belong

At Computacenter, we celebrate differences and it’s important to us that we have a workingculture where you can be free to be yourself; in an environment where you feel valued,respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.

As a proud equal opportunities’ employer, we’re committed to ensuring that there is fair andequal access to opportunities for everyone. Your application is considered on its meritsregardless of your age, ability, ethnicity, gender identity, marital status, pregnancy,parenthood, religion or belief, sexual orientation, veteran status, or any other characteristicsprotected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.

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A place where people matter- A day in the office!

Hear from Subodh, Senior Software Engineer, who shares with us his current learning journey, his plans to reach his goals, and how he feels about working at Computacenter India.

Why join our team in India